Does Community Financial System, Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Community Financial System, Inc. employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Community Financial System, Inc.. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Community Financial System, Inc.?

57% of Community Financial System, Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Community Financial System, Inc. 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Community Financial System, Inc.?

Bank Teller (7) , Teller (7) , Branch Manager (4) , Credit Analyst (4) , Teller II (4) , Customer Service Representative (3) , Customer Service Representative (CSR) (3) , Head Teller (3) , Administrative Assistant (2) , Collector (2) , Data Entry Clerk (2) , Teller I (2)

What are the pros of working at Community Financial System, Inc. according to real employee reviews?

"Benefits are great" ((in 10 reviews)); "Great people and company to start at." ((in 9 reviews)); "Great coworkers" ((in 5 reviews)); "Communication, autonomy, managerial support, flexibility" ((in 4 reviews)); "Great company, awesome work/life balance" ((in 4 reviews))

What are the cons of working at Community Financial System, Inc. according to real employee reviews?

"Low pay, does not show appreciation of employees appropriately" ((in 16 reviews)); "Management is terrible." ((in 7 reviews)); "Insufficient training" ((in 4 reviews)); "Upper management is terrible, and very clicky." ((in 3 reviews))

What are the top reviewed Community Financial System, Inc. locations?

Olean , Syracuse , Wellsville , Buffalo , Cicero , South Burlington , Scranton , DeWitt , Norwich , Orchard Park , Hammondsport , Hornell , Fredonia , Ripley , Chateaugay , Malone , Canton , Cooperstown , Oneonta , Plattsburgh , Rochester , Cazenovia , Watertown , Tucson , Dallas , Bennington , Springfield

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Community Financial System, Inc.

Community Financial System, Inc. reviews

3.3

57% would recommend to a friend

(102 total reviews)

Dimitar Karaivanov

22% approve of CEO

55% positive business outlook

Ratings by category

3.4

Work/Life balance

3.3

Diversity & inclusion

3.1

Culture & values

3.0

Compensation and benefits

2.9

Career opportunities

2.6

Senior management

Community Financial System, Inc. has an employee rating of 3.3 out of 5 stars, based on 102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Community Financial System, Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

102 reviews

3.0

Jun 30, 2026

Federal holidays and benefits, but small raises and turnover

Analyst

Recommend

CEO approval

Business Outlook

Pros

Paid Federal Holidays Employee Assistance Program(s)

Cons

Small raises if maintaining same role/position High turnover rates in branches

3.0

May 31, 2026

Decent basic job

Head teller

Recommend

CEO approval

Business Outlook

Pros

Decent coworkers, good amount of PTO & paid holidays

Cons

lack of proper systems and equipment to do the job, wage increases are miniscule. Company chooses to spend money elsewhere rather than investing in tools and employees

3.0

Apr 28, 2026

Easy job, but challenging coworkers and management

Teller

Recommend

CEO approval

Business Outlook

Pros

Easy job once you learn it

Cons

Erratic coworkers, manager was not appreciative, customers were inappropriate

Viewing 1 - 3 of 102 Reviews

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Community Financial System, Inc.

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Reviews by job title

Federal holidays and benefits, but small raises and turnover

Decent basic job

Easy job, but challenging coworkers and management

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