Community First Credit Union Reviews | Glassdoor

Community First Credit Union Reviews

Updated February 14, 2017
18 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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John Hirabayashi
7 Ratings

18 Employee Reviews

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  1. "CFCU"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Jacksonville, FL
    Former Employee - Bank Teller in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Community First Credit Union (Less than a year)

    Pros

    Great company. The people really care for each other and their members. Easy transition into the new work place. The pay is reasonable.

    Cons

    There aren't many downsides of working here. It is just all around a really good place to work. From management down everyone cares!

    Advice to Management

    Keep it up!


  2. "Branch manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lynn, MA
    Current Employee - Anonymous Employee in Lynn, MA
    Recommends

    I have been working at Community First Credit Union full-time (More than 10 years)

    Pros

    Non profit
    Community oriented
    Opportunity for growth
    Local
    Friendly

    Cons

    Understaffed
    Budget
    Stress
    Sales environment
    Management

    Advice to Management

    Offer a solution to see the big picture of you rather than trying to cover up


  3. "Happy Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Community First Credit Union full-time (More than 3 years)

    Pros

    People are awesome. They are very caring, helpful and knowledgable.

    Cons

    Not the largest credit union yet.

    Advice to Management

    Always show gratefulness for the good things as you keep looking for ways to grow and to be number one in the community for banking.


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  5. Helpful (3)

    "Worst job I've ever had!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller Part Time in Jacksonville, FL
    Former Employee - Teller Part Time in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great co workers who are there to help.

    Cons

    Unattainable sales goals, you are never good enough even when you reach their unattainable goal you can always do more, not flexible with schedule, very stressful work environment, management plays favorites, acts like a bank not a credit union, management regularly left before customers who were known to start arguments would walk in, management doesnt back the tellers up. We would say one thing and then they would go to the branch manager and he would do it anyways undermining our little authority.

    Advice to Management

    Treat everyone equally, be nice, it doesn't help to ask us twice a day how many products we had sold. It just makes the job more unbarable. Remember, you are a credit union! You are here to serve the people not sell the people stuff they dont need.


  6. Helpful (4)

    "The good days are a thing of the past."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Service Representative in Jacksonville, FL
    Current Employee - Member Service Representative in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Community First Credit Union full-time (More than 8 years)

    Pros

    coworkers are like family, decent pay.

    Cons

    Long hours, unrealistic goals, lack of concern for branch staff.

    Advice to Management

    decisions that impact the staff should be addressed to the staff. Corporate has no idea what branch life is like.


  7. Helpful (3)

    "It's all about the money!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Jacksonville, FL
    Former Employee - Anonymous in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Community First Credit Union full-time (More than 3 years)

    Pros

    Good pay, flexible hours, benefits. Hard working co workers who stick by you.

    Cons

    Unattainable sales goals. Major disconnect between Headquarters and Branches. Upper management is all about making money. More like a bank than a credit union.

    Advice to Management

    Get out of your offices at HQ and learn what it is really like in a Branch setting.


  8. Helpful (1)

    "Would never recommend this "Best Place to Work""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jacksonville, FL
    Former Employee - Anonymous Employee in Jacksonville, FL
    Doesn't Recommend
    No opinion of CEO

    I worked at Community First Credit Union full-time (More than a year)

    Pros

    Great hard-working loyal knowledgeable co-workers

    Cons

    Mgmt is not really interested


  9. Helpful (1)

    "C1 is a great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL
    Recommends
    Positive Outlook

    I have been working at Community First Credit Union full-time (More than 8 years)

    Pros

    Good pay, good co-workers, definitely a place you can find a career at, not just a job to get by. If you show your skills and abilities excel in certain areas, they do not hesitate to get you on the right path.

    Cons

    Nothing major, some members can be difficult but management provides the ability to dissolve problems and please even the most difficult members.


  10. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Service Representative in Jacksonville, FL
    Former Employee - Member Service Representative in Jacksonville, FL
    Recommends
    Positive Outlook

    I worked at Community First Credit Union full-time (More than 3 years)

    Pros

    The credit union is a great company. It is run by an executive team who really cares about the employees, the members, and the community. The benefits are very good and they provide the ability to advance. They are very big on taking care of the members, which is better than working for a company who treats people like dirt.

    Cons

    There are not any real cons, but if I had to come up with something it would be the lack of training for new Member Service Rep's (Bankers.) However, when I left the position they working on new training to improve that. Also, the pay might be a bit low compared to the big banks, but its totally worth it.

    Advice to Management

    Keep up the good work.


  11. Helpful (1)

    "Community First is a great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Jacksonville, FL
    Current Employee - Teller in Jacksonville, FL
    Recommends
    Positive Outlook

    I have been working at Community First Credit Union full-time (More than 3 years)

    Pros

    Great place to work with excellent pay, benefits and Leaderhsip Team. Not sure where some of the other employees have had their head stuck that posted on here because a raise and bonus was paid to the employees this year. Oh, maybe your too busy being negative and running your mouth to get your job done so you did not receive a bonus or raise? Wow don't hear that very many companies are awarding staff with raises, full health insurance coverage at no cost to the employee, no cost dental insurance, annual bonus, 401K matching and retirement contribution?? If you are so unhappy please leave and go get a job somewhere else so the rest of us can continue working for a great organization and not have negative people like you around. I guess you sure don't mind taking a paycheck bi-weekly from the credit union that you describe as awful?!?

    Cons

    No cons compared to other organizations.

    Advice to Management

    Continue the great work!


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