ComputerCare reviews

3.2

57% would recommend to a friend

(58 total reviews)

Georgia Rittenberg

54% approve of CEO

45% positive business outlook

ComputerCare has an employee rating of 3.2 out of 5 stars, based on 58 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ComputerCare employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

58 reviews
1.0
Jan 5, 2024

absolute asininity incarnate

Recommend
CEO approval
Business Outlook

Pros

- If you don't care about your job or can fake incompetency, you can coast reasonably well, especially if you brown-nose leadership and chat them up enough - decent benefits despite the rest of the job - If you like being left in the dark regarding internal processes or just general inquiries, sign right up. You'll ask management so many questions to be told 3/4 times that they don't know or can't disclose that information (usually due to SLA or other corporate aphorisms) - lots of down time / time you can get away with slacking with no repercussions, due to the lack of visibility by management

Cons

- No career progression unless you are willing to be taken advantage of without proper recourse/compensation for 3-12 months, depending on your review timing. They don't have the visibility to even recognize meritable actions that shine as an example their mission statement "the human side of hardware". What a joke. - Absolutely shameful IT stack & tech usage despite being an MSP - technical knowledge seems to be non-existent despite the scope of the work with management ; I've seen many technically competent people leave this place since there is no place for trying to excel as they will dangle carrots in front of you and constantly backpedal with usual corporate jargon/excuses

1.0
Aug 27, 2016

Poorly managed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Get to work in a lot of great sites.

Cons

The techs have it real bad here. You constantly have to make unrealistic goals. Some employees stay over 10 hours just so they could meet minumum goals. Watch out if you don't meet the quota though. Management will usually send one of their people (who no one can understand btw) to your site and act very passive aggresive towards you. Also, I just don't feel the president of the company has our best interest at heart and surely is driven strictly for the $ to put it lightly.

2.0
May 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Free snacks, decent benefits, coworkers are cool

Cons

No room for advancement unless you are going to brown nose the higher ups or if you’re a family member. Do not exemplify their motto, “human side” to their employees. Do as they say and there will be no issue. If you’re desperate for work, they’ll hire you. If you’re driven to succeed, look else where

Viewing 1 - 3 of 58 Reviews

Glassdoor has 61 ComputerCare reviews submitted anonymously by ComputerCare employees. Read employee reviews and ratings on Glassdoor to decide if ComputerCare is right for you.