Consumers Energy Reviews | Glassdoor

Consumers Energy Reviews

Updated June 22, 2018
175 reviews

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3.9
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Consumers Energy President and Chief Excecutive Officer Patricia K. Poppe
Patricia K. Poppe
6 Ratings

175 Employee Reviews

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Pros
  • "Most departments encourage and support a healthy work-life balance as well as promoting volunteerism" (in 14 reviews)

  • "Also, the pay and benefits are good" (in 11 reviews)

Cons
More Pros and Cons

  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Consumers Energy full-time

    Pros

    Good pay, excellent benefits. Progressive culture.

    Cons

    Work hours can be long and demanding.


  2. "Consumers Energy: a great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Cyber Security Engineer in Jackson, MI
    Current Employee - Senior Cyber Security Engineer in Jackson, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Consumers Energy full-time (More than 8 years)

    Pros

    Extremely supportive leadership, good training and growth opportunities, flexible work arrangements (remote, schedule, etc). Interesting and challenging work with great company culture!

    Cons

    Unpredictable budgets, generally behind the tech curve, rigid promotion rules regarding time in service/grade

    Advice to Management

    Allow for more flexibility in promoting/compensating top talent. This will help with retention.

  3. "Good company with established bureaucracy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Consumers Energy full-time

    Pros

    Financially stable, well defined processes, good employees, good leadership team

    Cons

    Entrenched bureaucracy, can be difficult to move upward


  4. "Asset Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Consumers Energy full-time

    Pros

    Tons of advancement opportunities, great compensation, diverse leadership.

    Cons

    Poor succession planning, lots of politics.

    Advice to Management

    Think outside the box.


  5. "Project Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Coordinator in Traverse City, MI
    Current Employee - Project Coordinator in Traverse City, MI
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Consumers Energy full-time

    Pros

    Pay
    Coworkers,
    Some job satisfaction,
    Benefits,
    Learning Opportunities

    Cons

    Work life balance
    Overtasked
    Micromanaged to pieces
    All the responsibility, no authority
    Empty Promises
    Meetings

    Advice to Management

    Stop focusing on reports and tend to your employees actually performing the work. Remove barriers for employees, not add more steps to the “process.” Stop micromanaging every aspect of your employees day to day tasks and hounding them on it. Place workload limits to avoid burnout. Hire direct help and stop contracting out to get by without bringing on more full time candidates. Stop adding more metrics to overanalyze your employees work habits. Put more responsibility on other departments, and the requesting customers.
    Spend less time criticizing employees work and respect the good work that is often overlooked. Stop restricting overtime for the overloaded areas and let people work.


  6. "Family Oriented Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clerical Assistant in Traverse, MI
    Former Employee - Clerical Assistant in Traverse, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Consumers Energy full-time (More than a year)

    Pros

    Great company to work with and very resourceful.

    Cons

    It was not in my future plans for medical career.

    Advice to Management

    None


  7. "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern in Jackson, MI
    Current Employee - Intern in Jackson, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Consumers Energy full-time (More than a year)

    Pros

    Friendly environment, treats the employees great, everyone is easy to get along with

    Cons

    None, as good as it gets.

  8. "IT Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good intern events and a high salary. Was given real work and learned a lot.

    Cons

    Took a month to get access to the resources needed to do my work


  9. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Specialist in Jackson, MI
    Current Employee - Technical Specialist in Jackson, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Consumers Energy full-time (More than a year)

    Pros

    The 401K plan is good. My boss is the best boss I have ever had but I can’t say that all bosses here are this good.

    Cons

    Since it is a Utility everything here moves very slow. They also have a horrible IT organization. The worst I have seen anywhere. Just a joke. Both IT contractors and IT internal staff is horrible. If you find 1 decent IT person you cling to them like a life jacket in shark infested waters. These shark are harmless, they are just inept, lazy, and it’s all talk and no action.

    Advice to Management

    All of IT needs to be re-evaluated including the CIO. I had high hopes when the current CIO came in as I thought he would shake up IT and fix a lot of the problems but he has done nothing. Ask 10 people at all levels to give you a true evaluation of IT and a minimum of 8 out of 10 will give it a failing grade. IT is obviously only fooling the top management. Shake IT up for the good of everyone. Rip off the bandage. It may hurt a lot at first but it’s the only chance to get better. I know it’s probably hard to get the best and brightest in Jackson but pay for good quality people and make several trips to Ann Arbor.


  10. "IT Intern"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good environment, relaxed, organized, good

    Cons

    Not progressive in the tech field. Uses old systems


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