Consumers Energy Reviews | Glassdoor

Find your next job here

Consumers Energy Reviews

Updated February 14, 2018
166 reviews

Filter

Filter

Full-timePart-time

3.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Consumers Energy President and CEO John G. Russell
John G. Russell
67 Ratings

166 Employee Reviews

Sort: PopularRatingDate

Pros
  • Most departments encourage and support a healthy work-life balance as well as promoting volunteerism (in 13 reviews)

  • Also, the pay and benefits are good (in 11 reviews)

Cons
  • Nothing beyond work life balance (in 9 reviews)

  • Unfortunately senior management is blind to this fact because they are too far removed (in 5 reviews)

More Pros and Cons

  1. "Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Designer in Livonia, MI
    Current Employee - Designer in Livonia, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Consumers Energy full-time (Less than a year)

    Pros

    Learning hands on, getting the ability to work from home, awesome management, good hours.

    Cons

    Unorganized, no training, lack of communication between departments

    Advice to Management

    Communicate better with employees


  2. "IT Intern"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good environment, relaxed, organized, good

    Cons

    Not progressive in the tech field. Uses old systems

  3. "Journeyman Lineman"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Journeyman Lineman in Jackson, MI
    Current Employee - Journeyman Lineman in Jackson, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Consumers Energy (Less than a year)

    Pros

    Able to work any condition

    Cons

    Bad back from a young age accident


  4. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook

    I have been working at Consumers Energy full-time

    Pros

    Pay
    Benefits
    Job security
    Opportunities to move within Company

    Cons

    Management in some areas can be old fashioned


  5. Helpful (3)

    "Use it as a stepping stone then run"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Exempt in Jackson, MI
    Current Employee - Exempt in Jackson, MI
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Consumers Energy full-time

    Pros

    Good first job out of college
    Competitive benefits
    Environment focused on continuous improvement

    Cons

    Politics and favoritism - those who have family at the company are more likely to get promoted than those who don't. Those at the company can attest to this when they take a look at who is in leadership positions.
    Mid-level management not fit for roles - your experience at the company is very dependent on your chain of command. The company has many mid-level managers who lack the skills needed to ethically lead a team. Unfortunately senior management is blind to this fact because they are too far removed.
    Poor salary raise structure - you'll make more money if you leave to another company after 1-2 years instead of getting promoted internally. The raise structure at the company requires you to work your way up the job family. If you apply for a position at a certain pay grade and get it, HR won't offer you the listed salary unless you were already at the pay grade right below it. Most likely they'll make you settle for a small increase to your previous salary.

    Advice to Management

    Look at why you're losing your top talent after only a couple years.


  6. "Customer service Representatives"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Consumers Energy full-time (More than a year)

    Pros

    Great benefits and decent pay!

    Cons

    Customer service Representatives have the toughest jobs! You must know everything about every department! And you take the fall for other departments short comings!

    Advice to Management

    Supportive and encouraging!


  7. "Consumers Energy Contact Center Review"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Consumers Energy full-time

    Pros

    If you like overtime, it's a good job.

    Cons

    I was late once and told I would be fired if it happened again. They did not care about my well being.

  8. Helpful (1)

    "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jackson, MI
    Former Employee - Anonymous Employee in Jackson, MI
    No opinion of CEO

    I worked at Consumers Energy full-time (More than a year)

    Pros

    Competitive Compensation and Benefits offered

    Cons

    Clickquish ! There were elements of the organization the reminded me of high school. It's not always what you know, but who you know.

    Political

    Advice to Management

    Listen, Observe, Stop the politics !


  9. "Engineer I"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Anonymous Employee in Jackson, MI
    Former Employee - Anonymous Employee in Jackson, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Consumers Energy full-time (Less than a year)

    Pros

    flexible, Employee Resource Groups, Diverse

    Cons

    Small yearly bonus,
    Specified intervals for advancement


  10. "Engineering Intern"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    - Got experience conducting engineering calculations
    - Got experience to work in the field

    Cons

    - There was a lack of work at times


Showing 166 of 206 reviews
Reset Filters