Consumers Energy Reviews | Glassdoor

Consumers Energy Reviews

Updated September 17, 2018
182 reviews

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4.0
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Consumers Energy President and Chief Excecutive Officer Patricia K. Poppe
Patricia K. Poppe
11 Ratings

182 Employee Reviews

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Pros
  • "Most departments encourage and support a healthy work-life balance as well as promoting volunteerism" (in 14 reviews)

  • "Good pay and excellent work/life balance" (in 23 reviews)

Cons
More Pros and Cons

  1. "Fantastic Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Grand Rapids, MI
    Current Employee - Customer Service Representative in Grand Rapids, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Consumers Energy full-time (More than a year)

    Pros

    Great pay
    Great Benefits
    Bonuses
    Progressive Company Vision
    Thorough Training and Coaching
    Encouraging Management Staff
    Positive and Safe Work Environment

    Cons

    Storm-mode is exhausting and can demand a lot out of you. However, that being said, you are well compensated and treated with great appreciation for your hard work.

    Advice to Management

    Keep up the great work! I have worked here now for a little over a year and I have never been more proud of an employer.


  2. "Good, stable job at a good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Consumers Energy full-time

    Pros

    Compensation, manageable work load, generous time-off

    Cons

    Communications among working groups can be improved

  3. "Circuit Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Consumers Energy full-time

    Pros

    Workplace culture is changing for the better.

    Cons

    Not very interesting work and little prospect for advancement.


  4. "Electric dispatcher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Consumers Energy full-time

    Pros

    Good benefits, good pay, good co workers

    Cons

    Horrible management, terrible work life balance


  5. "Great Pay and Benefits - Management heavy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field in Lansing, MI
    Current Employee - Field in Lansing, MI
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Consumers Energy full-time (More than 8 years)

    Pros

    Pay, Benefits great. Operations / Field Personnel are tightly knit.

    Cons

    Very demanding operations with small work force. Extensive group of managers do little to address operational shortfalls caused by overworked field.

    Advice to Management

    See cons.


  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Supply Coordinator in Jackson, MI
    Current Employee - Senior Supply Coordinator in Jackson, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Consumers Energy full-time (More than 10 years)

    Pros

    Always treated fairly, great place to work. Well trained, compliance program.
    Progressive in the renewable s programs.

    Cons

    Bonus program needs re-evaluation to be competitive with other utilities and ISO's.
    Need to counter offer when individuals leave for greener pastures. We have lost a lot of very good, well train people to better paying opportunities

    Advice to Management

    Bonus program needs re-evaluation to be competitive with other utilities and ISO's
    Need to counter offer when individuals leave for greener pastures. We have lost a lot of very good, well train people to better paying opportunities


  7. "It’s a great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jackson, MI
    Current Employee - Anonymous Employee in Jackson, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Consumers Energy full-time (Less than a year)

    Pros

    Great benefits, great work environment and culture. Really appreciate the work they’ve done related to diversity and inclusion, and the resource groups available. I have a wonderful supportive team and boss. They’re starting to really push for work life balance and work place flexibility, which is really nice as well. Seems like there are lots of opportunities to advance for those that want to. There are a lot of training opportunities as well. And I’m enjoying the corporate library. As a newcomer I really appreciate how visible the CEO is. The places I’ve worked at in the past have not been like that at all. Even though the company is big, it feels like a big family, and the #1 priority is safety. Blessed to be part of this work family.

    Cons

    Only ones I can think of are smaller annual bonus than what I’ve seen at other places, and first year vacation allotment is really small. But after the first year it jumps. Technologically a little behind as well. Still on 2010 versions of Microsoft, for example. But it looks like they’re trying to catch up.

  8. "Consumers Energy: a great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Cyber Security Engineer in Jackson, MI
    Current Employee - Senior Cyber Security Engineer in Jackson, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Consumers Energy full-time (More than 8 years)

    Pros

    Extremely supportive leadership, good training and growth opportunities, flexible work arrangements (remote, schedule, etc). Interesting and challenging work with great company culture!

    Cons

    Unpredictable budgets, generally behind the tech curve, rigid promotion rules regarding time in service/grade

    Advice to Management

    Allow for more flexibility in promoting/compensating top talent. This will help with retention.


  9. "Good company with established bureaucracy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Consumers Energy full-time

    Pros

    Financially stable, well defined processes, good employees, good leadership team

    Cons

    Entrenched bureaucracy, can be difficult to move upward


  10. "Asset Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Consumers Energy full-time

    Pros

    Tons of advancement opportunities, great compensation, diverse leadership.

    Cons

    Poor succession planning, lots of politics.

    Advice to Management

    Think outside the box.


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