Does Cross Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Cross Insurance employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Cross Insurance. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Cross Insurance?

81% of Cross Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cross Insurance 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Cross Insurance?

Account Manager (13) , Account Executive (4) , Customer Service Representative (CSR) (4) , Commercial Lines Account Manager (3) , Customer Service Representative (3) , Commercial Account Manager (2) , Insurance Agent (2) , Licensed Insurance Agent (2) , Personal Lines Account Manager (2) , Producer (2)

What are the pros of working at Cross Insurance according to real employee reviews?

"Competitive benefits" ((in 5 reviews)); "Friendly coworkers, good location, family owned." ((in 4 reviews)); "Great culture and rapidly growing." ((in 3 reviews)); "Good culture and accessible leadership." ((in 3 reviews)); "Pay is good." ((in 3 reviews))

What are the cons of working at Cross Insurance according to real employee reviews?

"Poor Management, Micro" ((in 5 reviews))

What are the top reviewed Cross Insurance locations?

Portland , Bangor , Portsmouth , Wakefield , Manchester , Boston , Shelton , Maine , New Gloucester , Laconia , Stamford , Westport , East Hartford , East Providence , Providence , Miami , Newburyport , Pittsfield

Cross Insurance reviews

4.1

81% would recommend to a friend

(67 total reviews)

Royce Cross

96% approve of CEO

91% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Cross Insurance has an employee rating of 4.1 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Cross Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

67 reviews

3.0

Jun 8, 2026

Competitive benefits, but management needs improvement

Account manager

Recommend

CEO approval

Business Outlook

Pros

Benefits package seems to be competitive

Cons

Management and communication could be better

5.0

Feb 2, 2026

Amazing Place to Work!

Account manager

Recommend

CEO approval

Business Outlook

Pros

Amazing sales team with a good moral compass

Cons

Slow to hire new staff, but only out of an abundance of caution

5.0

Jan 7, 2026

Great Culture

Account manager

Recommend

CEO approval

Business Outlook

Pros

Cross insurance has a great culture environment. Everyone feels like family. The trainer does a really great job passing down carrier updates and makes sure we all know what’s going on. The manager is very understanding and seems to judge fairly. Company has a great work life balance offering work from home days.

Cons

Bonuses are paid out quarterly, it would be much better if they were monthly.

Viewing 1 - 3 of 67 Reviews

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Jobs at Cross Insurance

Front Desk / Processing

Personal Lines Processor

Safety & Loss Control Consultant

Cross Insurance

Cross Insurance reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Competitive benefits, but management needs improvement

Amazing Place to Work!

Great Culture

Top companies for "Compensation and Benefits" near you

Jobs at Cross Insurance