Dallas Reviews | Glassdoor

Dallas Reviews

Updated July 13, 2018
134 reviews

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2.8
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Dallas Mayor ​​​Michael S. Rawlings​​​​
​​​Michael S. Rawlings​​​​
19 Ratings

134 Employee Reviews

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Pros
Cons
  • "Bad health care program and low pay" (in 11 reviews)

  • "Health insurance is not as good as other benefits and increases every year" (in 9 reviews)

More Pros and Cons

  1. Helpful (1)

    "Front desk cis department."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Wilmer, TX
    Former Employee - Front Desk Agent in Wilmer, TX
    Recommends
    Positive Outlook

    I worked at Dallas full-time (More than a year)

    Pros

    The pros about job is that i learned alot of work in diffrent departments. I would schedule executive. Bill wrights appointments, mailruns,entering electric bills for keepsake records, muti phones.

    Cons

    Didnt like having. To movearound and deliver lots of mail to diffrent. Departments. Would rather stay in one place with my projects in front of me.

    Advice to Management

    Maybe get someone from each department. To do there own mailruns itvwas time consuming and what slowed me down from getting my job done.


  2. "Management needs work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Carpenter in Dallas, TX
    Former Employee - Carpenter in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Dallas full-time (More than a year)

    Pros

    Great benefits, employees great, great hours, great work environment

    Cons

    Management like to micro manage it's employees.

  3. "Good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Dallas full-time

    Pros

    Great people, good retirement plan

    Cons

    Terrible health insurance, low wages compared to industry and comparable cities


  4. "Admin Spec"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dallas full-time

    Pros

    Making a difference for the city. Pay is great.

    Cons

    Management needs more training. Promotions are based on who likes you. Lots of cliques.

    Advice to Management

    Advance people who actually have the skillset needed. Pay more attention to the Directors and Managers.


  5. "Configuration Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Configuration Analyst in Dallas, TX
    Current Employee - Configuration Analyst in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Dallas full-time (More than a year)

    Pros

    Work/LIfe Balance is good. There is no rush to meet deadline, it is more important to get it right.
    Great retirement package

    Cons

    The salary is very low as compared to the market. On top of that 13% of each paycheck goes into the Employee retirement fund.
    Unfortunately most employees are hanging on (cruising) just to get to retirement,.


  6. "Typical City Work Mentality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Human Resources Analyst in Dallas, TX
    Former Employee - Senior Human Resources Analyst in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Dallas full-time (More than a year)

    Pros

    Comp time for salary employees

    Cons

    Benefits very expensive, management needs more training, salaries are not competitive.

    Advice to Management

    Encourage employees to utilize their time more wisely at work. A lot of man hours are lost due to lack of management.


  7. "Salery"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dallas full-time

    Pros

    Salery of the position and bonuses.

    Cons

    Benefits were lacking compared to othhers.

  8. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dallas full-time

    Pros

    Comp Time can be earned easily, most employees are great people who are easy to work with

    Cons

    Slow changes to change management

    Advice to Management

    Get directors to do their jobs


  9. "311 Customer Service Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dallas full-time

    Pros

    Potluck, People, Flexible
    The people are caring and will take time to think of you. The department does potlucks and everyone gets a plate which is good. They are flexible with schedule at times if you let them know months in advance (I mean months literally).

    Cons

    24/hr call center, strict attendence policy, no career growth,
     The management is inconsistent and so is the schedule. If you have a sick child, or you almost die you will be penalized for not coming to work, even if you can prove it! Management wants to hold employees back and prevent employees from leaving their department to grow. They have a high turn over rate. The insurance isn't that great either. If you go out of your way to do something for 311 management, but then need their help. Good luck, because you are on your own. They cater to other departments and will not defend you and let you be the scape goat. Its also ok for the citizens to do verbal abuse and you are not allowed to hang up. You will work holidays, weekends, and deep nights.

    Advice to Management

    Actually care about your employees. Everyone is not disposable. Treat everyone fair and do not make a mockery of employees who express how they feel. All of your managers are not a people person, put people in management who has the personality to be a manager not just do a quick fill. Your employees are adults, not children so it is very insulting when you talk down to them as if they are uneducated, simple-minded individuals.


  10. Helpful (1)

    "Great Atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant City Attorney in Dallas, TX
    Current Employee - Assistant City Attorney in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dallas full-time (More than a year)

    Pros

    Very smart lawyers who are supportive

    Cons

    Can be easy to get caught up in both office and City politics


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