Dallas Reviews | Glassdoor

Dallas Reviews

Updated April 19, 2018
124 reviews

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2.8
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Dallas Mayor ​​​Michael S. Rawlings​​​​
​​​Michael S. Rawlings​​​​
14 Ratings

124 Employee Reviews

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Pros
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More Pros and Cons

  1. Helpful (1)

    "Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dallas part-time

    Pros

    Easy work and that far

    Cons

    Low wage eight hours days


  2. "Don't work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager III in Dallas, TX
    Former Employee - Manager III in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dallas full-time (More than 10 years)

    Pros

    There are many good, dedicated people that work for the City. They truly believe in public service, and want to make things better for the citizens of Dallas. The defined benefit! pension is worth putting up with many things. Opportunities exist for lower level staff to gain experience working on many different projects, and to move and grow

    Cons

    Management. From the top down, the management culture is toxic. The entire goal of management is to keep the Council members happy, which is directly opposed to making the City better, as Council is simply looking for what benefits them. No one in management will risk ANYTHING, as this might endanger their pension. Worthless, the lot of them.

    Also, steer clear of any IT jobs here. That department is the worst, with high turnover, management that doesn't have any vision or know how to actually implement IT infrastructure, and too few staff to actually accomplish the work.

    Pay is low compared with private sector, and benefits are not very good.

    Advice to Management

    Fire ALL of your department directors and Assistant Directors, across the board. Then fire yourselves.

  3. Helpful (1)

    "Government jobs are for those who want to retire"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Dallas full-time (More than 3 years)

    Pros

    You have job security and flexibility. Great work-life balance

    Cons

    There is no advancement and you remain stagnant in your career.


  4. "Okay If out of highschool"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Dallas full-time

    Pros

    Meet and learn the great people of the city of dallas and locations

    Cons

    the pay is not that great

    Advice to Management

    Better interpersonal skills


  5. Helpful (1)

    "long time IT employee for COD - not a place for females"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Worker in Dallas, TX
    Current Employee - IT Worker in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Dallas full-time (More than 8 years)

    Pros

    Retirement plan, earned time off.

    Cons

    Women in the IT field here are not given the same technical opportunities as males. Many female IT workers are reduced to administrative tasks and on call duties only, scheduling meetings. Since I've started working here my technical skills have been reduced dramatically. The men yell at women repeatedly, they are unfair to women, they are unfair to minorities; it's a good old boy system.

    Advice to Management

    Give every person a fair opportunity for technical experience.


  6. Helpful (1)

    "Front desk cis department."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Wilmer, TX
    Former Employee - Front Desk Agent in Wilmer, TX
    Recommends
    Positive Outlook

    I worked at Dallas full-time (More than a year)

    Pros

    The pros about job is that i learned alot of work in diffrent departments. I would schedule executive. Bill wrights appointments, mailruns,entering electric bills for keepsake records, muti phones.

    Cons

    Didnt like having. To movearound and deliver lots of mail to diffrent. Departments. Would rather stay in one place with my projects in front of me.

    Advice to Management

    Maybe get someone from each department. To do there own mailruns itvwas time consuming and what slowed me down from getting my job done.


  7. "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Costumer Service Representative in Dallas, TX
    Former Employee - Costumer Service Representative in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dallas full-time (More than 10 years)

    Pros

    Started working for the City of Dallas in 1984. They were a great company to work for, great benefits, great management, and through the year great diversity in the work place.

    Cons

    Needed more training with the Manager in the departments

  8. "Working For the City of Dallas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Dallas, TX
    Former Employee - Supervisor in Dallas, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Dallas (More than 10 years)

    Pros

    Excellent benefits, promotional opportunities, many great friendships.

    Cons

    'Smokestack' communications- information tends to flow one direction only. Decisions from management are not always timely. City council tends to meddle in some departments instead of allowing chain of command to function.

    Advice to Management

    Improve communications and actively seek input from staff.


  9. Helpful (1)

    "Hire qualified people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Dallas full-time (Less than a year)

    Pros

    Flexible place to work, longevity

    Cons

    Very political, alot of nepotism. You aren't hired based in experience but based more on "who you know "

    Advice to Management

    Hire adequate employees instead of unqualified family members of employees. Give people with adequate experience the oppurtunity to be hired.


  10. "Strategic Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dispatcher in Dallas, TX
    Current Employee - Dispatcher in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Dallas full-time (More than 8 years)

    Pros

    Paycheck, they family (employees) you'll meet and work with

    Cons

    To many Indians & not enough Chiefs

    Advice to Management

    Reconsider your supervisors


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