Does Direct Collection Bailiffs pay their employees well?

According to anonymously submitted Glassdoor reviews, Direct Collection Bailiffs employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Direct Collection Bailiffs. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Direct Collection Bailiffs?

30% of Direct Collection Bailiffs employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Direct Collection Bailiffs 3.0 out of 5 for work life balance, 2.4 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Direct Collection Bailiffs?

Collections Agent (4) , Collections Associate (3) , Allocations Associate (2) , Collections (2) , Marketing Executive (2)

What are the pros of working at Direct Collection Bailiffs according to real employee reviews?

"Progression is possible and decent salary and short hours." ((in 3 reviews)); "I have excellent colleagues." ((in 3 reviews))

What are the cons of working at Direct Collection Bailiffs according to real employee reviews?

"Managers can't manage" ((in 4 reviews)); "Working here was a disheartening experience due to its toxic work culture and incompetent management" ((in 3 reviews)); "This company has an awful culture and work environment." ((in 3 reviews))

Direct Collection Bailiffs reviews

2.5

30% would recommend to a friend

(29 total reviews)

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (29 reviews)

Ratings by demographic groups

Race / Ethnicity

Sexual orientation

Disability

Parent or family caregiver

Direct Collection Bailiffs has an employee rating of 2.5 out of 5 stars, based on 29 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Direct Collection Bailiffs employee rating is 33% below average for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

29 reviews

2.0

Jun 15, 2026

This company is saturated with toxicity and negativity

Collections agent

Recommend

CEO approval

Business Outlook

Pros

I have excellent colleagues. Nothing else.

Cons

• Direct Collection Bailiffs is saturated with toxicity and negativity • Employees are treated as disposable and worthless • Insults and verbal abuse from leadership are common and widely accepted • Supervisors regularly harass and degrade staff • The atmosphere is extremely hostile, driven by leadership and company culture

1.0

May 18, 2026

Not recommended. Awful culture and environment.

Collection’s agent

Recommend

CEO approval

Business Outlook

Pros

None at all. It’s terrible here.

Cons

I don’t recommend working for Direct Collection Bailiffs because it’s terrible here. This company has an awful culture and work environment. Employees often get insulted and verbally abused by the leadership, and it’s obvious that the leaders here look down on us. No one deserves to be treated like trash.

1.0

Feb 21, 2026

Avoid at all costs

anonymous employee- former employee

Recommend

CEO approval

Business Outlook

Pros

None. Don’t believe any of the positive reviews; they’re all written by employees being threatened by management.

Cons

Toxic work culture, lack of support given to employees, long hours, huge workloads, unrealistic expectations, hostile managers, low pay, etc. Working here should be the last thing you ever do.

Viewing 1 - 3 of 29 Reviews

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Jobs at Direct Collection Bailiffs

Inbound Collections Agent

Learning and Development Trainer

Certificated Enforcement Agent