Discount Cab Reviews

Updated Jun 28, 2018

To filter reviews, or .
2.7
34%
Recommend to a Friend
55%
Approve of CEO
Discount Cab President Craig Hughes (no image)
Craig Hughes
22 Ratings
Pros
  • "Good cars that are maintained well(in 7 reviews)

  • "Cars seem to be well maintained and they get great gas mileage(in 3 reviews)

Cons
  • "Many drivers earn below minimum wage(in 6 reviews)

  • "PLUS these fares don't run by the meter but are half of what the general public would pay for the same ride(in 6 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great Company!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Glendale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Discount Cab full-time for more than a year

    Pros

    Culture, People, Training, Compensation, Community-minded

    Cons

    Disrupted industry, reducing expenses to compete

  2. "Dispatcher"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dispatcher in Glendale, AZ
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Discount Cab full-time for more than a year

    Pros

    Stable hours, the pay was pretty good, and the job itself was easy to navigate.

    Cons

    Some unprofessionalism from the higher ups, and a lack of respect for many CSRs.

    Continue reading

  3. "Horrific"

    1.0
     
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Discount Cab

    Pros

    There are no pros to this company that is disintegrating.

    Cons

    They don't give a hoot about their drivers, they go out of their way to screw the drivers and make sure they can't make a living. VEYO, same thing. Working for them is a really bad idea.

    Continue reading
  4. Helpful (2)

    "Driver"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Driver in Glendale, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Discount Cab full-time for more than 5 years

    Pros

    If you're really desparate and can't get a job anywhere, you can always start driving for Discount.

    Cons

    Lead Fee: which is a $2.45 charge on all cash and CC calls on top of the the lease fee. Pay card: which is how drivers are paid. Costs fee to get cash off of pay card. Cash business has decreased dramatically

    Continue reading
  5. Helpful (1)

    "Could be better"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Service Representative in Phoenix, AZ
    Neutral Outlook
    No opinion of CEO

    I worked at Discount Cab full-time for more than a year

    Pros

    Great coworkers, Paid time off, opportunities to advance to accounts with $1 raise, time differential in pay.

    Cons

    They keep track of when you use the bathroom, you dont have an assigned desk, i sometimes started work late because i didnt have a place to sit, micromanagement, keep your calls under a minute and 10 seconds, if you put in time off months in advance and they deny it its a call out even if its something important like family court. If you miss a monday or a friday they count it as 2 days you called off in their records. They implement rules and then tell you you violated them before it was a rule.

    Continue reading
  6. "Discount Cab Review"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Glendale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discount Cab full-time for more than 8 years

    Pros

    Good team. Caring employees and well credentialed drivers. Deeply involved in the local community. Local First AZ company that pays local taxes.

    Cons

    Operating in a disrupted industry.

    Continue reading
  7. "Lots of Energy, Not so much Focus"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     

    I worked at Discount Cab

    Pros

    The company is open to new ideas and is constantly pushing the envelope of what a transportation company is

    Cons

    The new ideas, envelope pushing mean that some employees (particularly drivers) can feel left out and under invested in company operations

    Continue reading
  8. "The company values people and is a great place to work"

    5.0
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Corporate Support in Glendale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discount Cab full-time for more than 3 years

    Pros

    freedom to innovate, friendly culture, company strives to always treat employees and independent contractors well and usually does and/or corrects errors, company invests in marketing and advertising to increase business, trips, the company gives back to the community through community service and its core services, growth & advancement opportunity

    Cons

    Mostly environmental, Rideshare companies have disrupted the industry with technology, venture capital to lower prices to monopolistic levels, and then by breaking rules for insurance and taxi regulations and then using venture capital to contribute to political campaigns to push through laws that favor them. Discount cab has survived and is doing well in this environment with its people and community mindsets, but it is not without necessary changes to be more efficient and derived stresses. Employees and contractors that are adapabtible to change and reliant will do the best going forward. a

    Continue reading
  9. Helpful (1)

    "CSC"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Discount Cab

    Pros

    you get all your hrs

    Cons

    Your out of work life doesn't matter they think your life revolves around work only , Not paid enough for the amount of work that is given to you to handle . Employees are not appreciated

  10. Helpful (2)

    "csr"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Customer Service Representative in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook

    I worked at Discount Cab

    Pros

    good pay, good hours, partial weekends off

    Cons

    bad management practices are taught here

    Continue reading
Viewing 1 - 10 of 37 English Reviews