DocuTAP Reviews | Glassdoor

DocuTAP Reviews

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Found 37 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
50%
Recommend to a Friend
60%
Approve of CEO
Eric McDonald
29 Ratings
  1. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Development 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DocuTAP full-time for more than a year

    Pros

    High growth and good people.

    Cons

    Cross functional siloes, internal communication

    DocuTAP2019-03-22
  2. Helpful (2)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at DocuTAP full-time

    Pros

    Boss was great, culture was great

    Cons

    Time consuming tasks which took away from selling

    DocuTAP2018-11-27
  3. Helpful (3)

    "Chaotic with no structure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - AR Specialist in Sioux Falls, SD
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at DocuTAP full-time for more than 2 years

    Pros

    Company parties, alcohol on the job, Christmas gift cards, and always food.

    Cons

    Chaos, no management structure, no teamwork, sold company to investors so budget cuts had to be made and laid off 20+ people in a day.

    Advice to Management

    Learn to listen to what your employees need - you can't run a successful business without working together to achieve goals.

    DocuTAP2018-10-16
  4. Helpful (7)

    "Progressive and modern company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sioux Falls, SD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DocuTAP full-time for more than 2 years

    Pros

    You'll walk into the company and feel the energy in team members, arrangement of furniture and colors. People are super friendly. Dress is casual. Pace is super fast. Team members are customer-focused. People innovate and solve problems together and freely talk across levels of hierarchy. Technology is modernizing very fast and processes are right for the size of the company. The company is focused towards organizational...

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    Cons

    DocuTAP's pace is fast...really fast. Positive change is in the air. The rate and kind of change is not for everyone. Number of meetings used to be on the higher side. There were fewer meetings in 2017.

    Advice to Management

    To all hierarchy of management - watch competition closely. Emphasize on data-centric decisions. Keep on celebrating successes with team members and repeat our corporate strategy regularly in quarterly sessions. Continue to help team members grow and talk to them in focus groups. Continue to recognize that team members have dreams, goals, ambitions. Keep on doing a good job of elevating level of performance and giving...

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    DocuTAP2018-01-07
  5. Helpful (4)

    "Mediocrity excels here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruiter in Sioux Falls, SD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at DocuTAP full-time for more than a year

    Pros

    When one matches antiquated technology with the likes of subpar management you create the very moral fabric that is DocuTap.

    Cons

    A number of employees basque in mailing it in everyday. At times I wonder, Is this what life has come to?

    Advice to Management

    Consider seeking qualified talent from various backgrounds.

    DocuTAP2017-08-14
  6. Helpful (3)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DocuTAP full-time

    Pros

    Great Morale, Good Company Outings, Awesome Co-workers

    Cons

    Lots of change, lay offs

    DocuTAP2017-04-24
  7. Helpful (4)

    "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DocuTAP full-time for more than a year

    Pros

    flexible, innovative, willing to change and listens to employee's ideas

    Cons

    lower pay, understaffed so overwhelming amount of work to do

    Advice to Management

    hire a lot more people, continue to make improvement to processes

    DocuTAP2016-06-08
  8. Helpful (6)

    "Amazing Company of People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DocuTAP for more than 4 years

    Pros

    Having spent a few years working at DocuTap, I can attest to how far they have come and the hard work it took to get there. So many amazing people, so many milestones reached. Always be proud of the time I spent there and the relationships and results we shared.

    Cons

    Every company has growing up pains. Every company evolves and changes. For the explosive growth DocuTAP experienced and still does, she has met the challenges.

    Advice to Management

    Keep the bus moving forward. There are many more exciting stops ahead.

    DocuTAP2016-04-28
  9. Helpful (4)

    "Land of opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DocuTAP full-time

    Pros

    The work is interesting, and DocuTAP is in an exciting space at the intersection of healthcare and technology. The company has experienced (and maintained) incredible growth, the likes of which many other companies only aspire to, which leads to lots of opportunities for new or different roles, including advancement. The people are awesome. Each department is filled with hard-working, caring individuals who go above...

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    Cons

    The company explains the pace of the work (due to the growth) during the application and orientation processes, but it's hard to fully communicate, or at least, to do so well. When you sustain the huge amounts of growth year after year that DocuTAP has, it can be tough to keep up. No, it's not for everyone. If you want everything spelled out for you and value consistency and stability above all else, DocuTAP might not...

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    Advice to Management

    You're working hard to recognize employees for their contributions and hard work, as well as get better at communicating the direction of the company. Keep pushing to improve in both areas.

    DocuTAP2016-04-29
  10. Helpful (18)

    "A mixed bag: from ego to chaos"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sioux Falls, SD
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at DocuTAP full-time for more than 4 years

    Pros

    If you are looking for that next job and for a steady paycheck, and that is simply it, then apply here. If you come in at a full-time position you'll be looking at a standard 401k matching, insurance, and a hearty PTO policy. You'll have another family at work (for reasons found in the cons section), you'll have plenty of work on hand: challenging ones and not-so. Depending on your position you'll have the opportunity...

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    Cons

    tl:dr; If a company has to consistently espouse it's strong, vibrant culture, then understand it mostly is a marketing ploy. Culture speaks for itself in the happy faces of the employees and word of mouth, not in the tear-filled bathrooms filled with overworked, and underpaid employees. Get real. The company is ego-centric, the building was designed and built over budget to wash CEO's ego in shine and luster....

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    Advice to Management

    You've had your time to listen to advice, you've had your time to change course, you've had 3+ years to make the RCM department a well-oiled machine. But because of your nepotism, favoritism amongst your peers and internal folks, you'll continue to stay a small company, you'll continue to use sub-par tech in your software solution, and you'll continue to be a small-minded group of individuals. HR needs to get involved...

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    DocuTAP2016-04-26
Found 37 reviews