Dunham's Reviews | Glassdoor

Dunham's Reviews

Updated March 23, 2017
144 reviews

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Full-time Part-time

2.5
Star Star Star Star Star
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Jeff Lynn
50 Ratings

144 Employee Reviews

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Pros
  • The employee discount is awesome (in 8 reviews)

  • great people to work with, flexible hours (in 8 reviews)

Cons
  • Large staff turnover due to hiring in at minimum wage and no benefits (in 14 reviews)

  • Lack of proper staffing at store locations from upper management (in 10 reviews)

More Pros and Cons

  1. "Buyer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Buyer in Troy, MI
    Current Employee - Retail Buyer in Troy, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Dunham's full-time (More than 3 years)

    Pros

    Amazing perks and fun travel and events. Above average salaries, especially after a few years. Somewhat flexible schedule, if negotiated. Casual work place.

    Cons

    Extremely micromanaged, from the president down. Work load is large. You're expected to do a lot and it cannot be achieved in a 40 hour work week. Working after hours is expected. Little control or power over your own categories. Very frustrating and meaningless projects keep getting added, leaving limited time to actually buy or do the job. Health insurance is not great, no 401k contribution.

    Advice to Management

    Let the buyers buy!


  2. Helpful (1)

    "Upper Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Dunham's full-time (More than 5 years)

    Pros

    Friendly among employees, honest

    Cons

    No respect from upper management.

    Advice to Management

    Corporate needs to show more compassion and understanding to lower employees. No respect is shown.


  3. "Ex Employee"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Dunham's full-time

    Pros

    Very flexible with the scheduling.

    Cons

    There's a lot of redundant work and little planning.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Dunhams sports rocks!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ASM in Three Rivers, MI
    Former Employee - ASM in Three Rivers, MI
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Dunham's full-time (More than 5 years)

    Pros

    Fun atmosphere! Kayaks! Treadmills! Golf! Be ready to sell stuff! So much fun to do changeovers for every sports season! Especially baseball!

    Cons

    Gun know it alls are the worst. They want to talk your ear off when you really don't care and you have to answer a phone call.

    Advice to Management

    Work more Sundays, you bums.


  6. Helpful (1)

    "Sales Associate"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Mercer, PA
    Current Employee - Anonymous Employee in Mercer, PA

    I have been working at Dunham's part-time (Less than a year)

    Pros

    Improved my communication skills by interacting with customers to successfully meet their needs via phone and face to face.

    Cons

    Working in a family owned environment where management did not appreciate their employees which resulted in a bad culture to work in.

    Advice to Management

    Take employee feedback more seriously which will result in higher production.


  7. "good job for no experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dunham's part-time

    Pros

    get to work at sporting goods store

    Cons

    very boring, they expect you to clean things that are already clean during downtime by watching you on camera


  8. Helpful (2)

    "Assistant buyer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dunham's full-time

    Pros

    Able to learn a lot in a short amount of time.

    Cons

    No direction or training just thrown into a role.


  9. "Please don't work here."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Dunham's part-time (More than 3 years)

    Pros

    I enjoy my co-workers.

    Cons

    There's no room for growth.
    Yearly reviews are not gone over with the employee.
    Always over stocked.
    401k is awful (I know I'm part-time but they gave me a packet about it).
    Corporate doesn't give stores enough hours so we only have three-four people working the entire store most days.
    Someone was hired at my store above minimum wage because their family worked for dunhams while the ones who don't have family here are expected to take minimum wage without a fuss.
    E-mails is considered "customer service" so if you ask everyone and have a bad e-mail sign up percentage, your customer service rating go down, no questions asked.
    Managers/key holders can be abrasive and rude.
    My manager scolded me for talking to employee and immediately after starting talking to the exact same employee.
    A wasteful complany, every box, plastic container, and piece of paper is thrown away, or kept in the office for years.
    There are products on our shelves that have been on the shelves for 6 years, such as iPhone 3 cases, that aren't selling but are expected to be displayed so we don't have room for new products.
    District manager is known for being rude and crass and not wanting to waste with lower level employees.

    Advice to Management

    Please change things.


  10. Helpful (1)

    "Store manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Dunham's full-time (More than 3 years)

    Pros

    If you're stuck in retail, at least you get to talk about sports!

    Cons

    Minimal/poor training, low pay across all store levels, unreliable distribution, incompetent corporate support from HR and merchandise planning. Very far behind the times considering growth rate, however, not surprising. Dunhams likes to do things cheap and is very open about it.

    Advice to Management

    Invest in people, fin tune the DC process, avoid creating extra work


  11. "Decent Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in LaPorte, IN
    Former Employee - Retail Sales Associate in LaPorte, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Dunham's part-time (More than a year)

    Pros

    It was a decent work environment, I had good managers, and didn't have too many issues while I was there

    Cons

    It pays like you would expect for a retail job selling balls, no benefits for part time



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