EXL Service Reviews | Glassdoor

EXL Service Reviews

Updated November 13, 2018
1,239 reviews

Filter

Filter

Full-timePart-time

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
EXL Service Vice Chairman & CEO Rohit Kapoor
Rohit Kapoor
690 Ratings

1,239 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
More Pros and Cons

  1. Helpful (1)

    "The most amazing place to work! Come alive at EXL"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Consultant in New York, NY
    Current Employee - Senior Business Consultant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EXL Service full-time (More than 8 years)

    Pros

    Great learning experience, excellent leadership, phenomenal growth opportunities!

    Cons

    Work from home is frowned upon..

    Advice to Management

    Give more training and learning opportunities


  2. "Software Quality Assurance consultant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at EXL Service full-time

    Pros

    Gives exposure to work in many domains and pursue your career goals

    Cons

    Its unfortunate that they don't have maternity leave policy

  3. "Consultant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at EXL Service full-time (Less than a year)

    Pros

    Very good work life balance

    Cons

    Quality of work some times not very good


  4. "Good Company to Work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at EXL Service full-time

    Pros

    - Great Learning Opportunity
    - Free Food and Snacks
    - Work Life Balance
    - Free Cab Drop

    Cons

    - Low Salary when compared to Market Standards
    - Hugely Biased for non IIT/IIMs
    - IITians doing same work,having same experience, same skill set are getting paid double than Non-IITians

    Advice to Management

    No advise. As they doesn't give a damn.


  5. "Senior Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EXL Service full-time

    Pros

    Teamwork abounds and business growth presents plenty of career growth opportunity

    Cons

    A little higher bonuses would be good

    Advice to Management

    Stay the course with the Digital Strategy and ensure we have the right talent in place to grow the business


  6. "Excellent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EXL Service full-time

    Pros

    Great client relationships, good combination of ops and analytics, ...

    Cons

    nothing that comes to my mind


  7. "Variety of experience across global clients"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Vice President in Jersey City, NJ
    Current Employee - Assistant Vice President in Jersey City, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EXL Service full-time (More than 8 years)

    Pros

    Got to work for 8-10 clients across industries and geographies working EXL Consulting. Dynamic as well as caring leadership team.

    Cons

    Less regular domain/ industry specific trainings, lesser bench strength.

    Advice to Management

    We should have more motivational sessions and activities for the team

  8. "EXL"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Assistant Manager in Jersey City, NJ
    Current Employee - Lead Assistant Manager in Jersey City, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at EXL Service full-time (More than 8 years)

    Pros

    Its a job I have had for almost 8 years

    Cons

    not secure, management does not care about employees


  9. "review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Executive Recruiter in Kansas City, MO
    Current Employee - Senior Executive Recruiter in Kansas City, MO
    Doesn't Recommend

    I have been working at EXL Service full-time (More than a year)

    Pros

    Working remotely is the only pro at this point.

    Cons

    pay, lack of oversight and opportunities for growth


  10. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Approves of CEO

    I worked at EXL Service full-time (Less than a year)

    Pros

    Benefits, facilities, food, flexible timings

    Cons

    HR team not effective, lack of communication wrt appraisals..IJP; lack of options


Showing 1,239 of 1,263 reviews
Reset Filters