EXL Service Reviews

Updated May 8, 2021

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3.6
68%
Recommend to a Friend
83%
Approve of CEO
EXL Service Vice Chairman & CEO Rohit Kapoor
Rohit Kapoor
1,522 Ratings
Pros
  • "Excellent work life balance in gomoany(in 344 reviews)

  • "Good working environment and people(in 224 reviews)

  • Cons
  • "Work life balance can be an issue(in 100 reviews)

  • "Low salary in company environment(in 76 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of EXL Service and is not affected by filters.

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    1. 5.0
      Current Employee, less than 1 year

      Good company

      Apr 17, 2021 - Consultant in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Best company to work in

      Cons

      No cons available in this company

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    2. 4.0
      Current Employee, less than 1 year

      Good

      May 4, 2021 - Senior Manager in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good place to learn and grow

      Cons

      Working hours have no bar, you can be working straight weeks on end

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    3. 4.0
      Current Employee, more than 3 years

      Perform day to day functions for Retail Pharmacy Team

      May 3, 2021 - Team Leader Operations 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good hours and Benefits provided

      Cons

      None. I had no issues with company

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    4. 4.0
      Current Employee, less than 1 year

      Nice

      Apr 26, 2021 - Data Engineer in Hartford, CT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A good company to work for

      Cons

      I have Nothing found yet

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    5. 3.0
      Current Employee, more than 5 years

      EXL Service Review -Data Analytics

      May 4, 2021 - Senior Consultant in Newark, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work Life Balance is there

      Cons

      Hike and Increment is not upto industry standard

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    6. 3.0
      Former Employee, more than 3 years

      Great people to work with

      Apr 13, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people to work with competitive salary retirement benefits Great place to start a career

      Cons

      Executives are disconnected from day to day Executives say one thing and do another Executives don't listen to needs of their works to meet client needs

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    7. 4.0
      Current Employee, more than 10 years

      Good company

      Mar 28, 2021 - Vice President in Jersey City, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pays well. Good bonus and stock options at VP level

      Cons

      Politics, little work life balance.

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    8. 4.0
      Current Employee, less than 1 year

      Good

      Mar 24, 2021 - Senior QA Engineer in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Has Good clients globally hence great exposure

      Cons

      Once you are bench difficult to find another client that matches the skillset

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    9. 4.0
      Current Employee, less than 1 year

      Great work environment

      Mar 18, 2021 - Associate Consultant in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Helpful co worked and ability to work on diverse projects

      Cons

      Bad benefits and company morale

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    10. 4.0
      Current Employee, less than 1 year

      Review about the company

      Mar 15, 2021 - Senior Analytics Data Scientist in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice place to work and good culture

      Cons

      Not paid fairly according to standard

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    Viewing 1 - 10 of 2,935 Reviews

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