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EasyLink Reviews

18 reviews

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2.4
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EasyLink CEO Mark J. Barrenechea
Mark J. Barrenechea
4 Ratings

18 Employee Reviews

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  1. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Norcross, GA
    Former Employee - Anonymous Employee in Norcross, GA
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    The company has a positive work environment

    Cons

    Management lacks focus and direction

    Advice to Management

    Listen more to employees


  2. "Technical support specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jersey City, NJ
    Former Employee - Anonymous Employee in Jersey City, NJ
    Doesn't Recommend
    Neutral Outlook

    I worked at EasyLink (More than a year)

    Pros

    This company had a great work atmosphere

    Cons

    Unfortunately since it's a small company, there was no room for growth

    Advice to Management

    This job is fine if you are ok with staying in a single role. You will learn a lot.

  3. "Move aalong"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical in Red Bank, NJ
    Former Employee - Technical in Red Bank, NJ
    Doesn't Recommend
    Negative Outlook

    I worked at EasyLink full-time (More than 3 years)

    Pros

    It's a job that pays bills

    Cons

    Management doesn't care
    Too much politics


  4. "Just another job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Livingston, NJ
    Former Employee - Anonymous Employee in Livingston, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at EasyLink full-time (More than 5 years)

    Pros

    Slow place, so it's perfect if you'd like to take it easy.

    Cons

    Okay place to work, but with so much consolidation in this industry there is little job security. The core technology is ancient so don't come here with the expectation of doing anything "cutting edge". Since it's an Atlanta based company, if you don't work in Atlanta you should expect to feel and be treated as an "outcast".

    Advice to Management

    Get out of your corporate office and visit the remote sites.


  5. "Sweat shop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at EasyLink full-time (More than 3 years)

    Pros

    Great folks to work with at the "doer" level. Lots of knowledge able folks with a "can do" attitude. The founding players from the Expedite days are approach able and willing to share information about the nuts and bolts of the operation.

    Cons

    Management is only interested in how much they can get out of you. Some of the management tends to seem to have not graduated middle school with their obnoxious behavior. Hours tend to be long. No regard for employees. Innovation seems to be a forbidden thing. Bought out by OpenText followed by layoffs that made no sense.

    Advice to Management

    Stop with the 1950 vintage management style already. I am sure Mr Dithers has retired. Open office layout is just more of the sweat shop mentality, bad idea. Start investing in your employees with training and send them to conferences. Encourage innovative thinking and kill the "we've always done it that way, because we have" attitude.


  6. "No money invested in the technology in years. Now part of OpenText it will be merged into the GXS Platform."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager, Internet Services in New York, NY
    Current Employee - Manager, Internet Services in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at EasyLink full-time (More than 8 years)

    Pros

    Company is now fairly stable now that it is Par of $2B OpenText. Good benefits, slow to invest in their technology vision. Would rather buy than build.

    Cons

    To many folks from CA. They don't tend to integrated their acquisitions quickly or well before they are off to buy something else. Just like CA.

    Advice to Management

    They need to speak with the troops in the US. The folks in Canada can get very insular. Also, Internet faxing is a great business, but it is going to keep sliding away over time.


  7. "Not a friendly working atmosphere, was there during buyout, pretty hostile."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in Piscataway, NJ
    Former Employee - Administrative in Piscataway, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at EasyLink full-time (More than a year)

    Pros

    Work at the heart of recession

    Cons

    Pay was horrible. Management had no cares. Company bought out and layoff was handled by giving people boxes to pack. That was the notice.

    Advice to Management

    Didn't get to know me management.

  8. "Former employee"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Company has been acquired by Opentext

    Cons

    Company was not organized after acquisition of Xpedite.


  9. "Nepotistic Demonization of Qualified Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Toms River, NJ
    Former Employee - Sales in Toms River, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at EasyLink full-time (More than 3 years)

    Pros

    Colleagues are great to work alongside with, but fear management

    Cons

    Management is oppressive, domineering, and abusive

    Advice to Management

    Hire real leaders not narcissistic self-self serving opportunists


  10. "Account Executive"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at EasyLink full-time (More than 3 years)

    Pros

    Work from home environment
    Knowledgeable coworkers

    Cons

    micro management
    legacy technology
    impossible to reach quotas

    Advice to Management

    a little too much negativity.


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