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Thank you for taking the time to write Embold a review on Glassdoor. It is important for us to hear about what we’re doing well and what we can improve upon.
We’re not used to our team members being unhappy and make sure employee satisfaction is at the forefront of our values. We are not happy that your experience working with us has been unsatisfactory and that means in your case we have failed somewhere across the line.
We not only hear out all team members’ feedback and concerns, but make sure we have active conversations within our teams and get them a satisfactory resolution or improve upon areas. We urge all of our employees to speak to us freely, and truly wish you had reached out so we could have had an open conversation with you and resolved your issues timely.
We do our work and value work commitments strongly, but we also like to take breaks, have fun and celebrate with the Embold family. As a growing startup, the balance may have been not perfect at all times, but we are making sure to engage team members more, even when with working remotely.
As a startup, oftentimes employees are asked to step into another role if there is a temporary gap. This happen across the entire company and not just in one department. We understand that this may not be ideal but we work hard and fast to fill all our gaps so no team member is overburdened, these strategic hiring decisions are also based on our quarterly and yearly product plans.
We do not expect our team members to be good at everything. We thrive on being a company that promotes growth and learning and encourages team members in areas they want to explore.
Covid has impacted companies the world over. We wanted to retain our entire team yet wanted them to be the least impacted, hence the top management took the most salary cuts and made sure the team was the least impacted for a short period of time. As for the German team, it was not paid salaries to not work by Embold. Germany has a Government rule called “Kurzarbeit” which can be undertaken by a company during a stressful period wherein the employees work lesser hours for very less pay, and the German Government pays employees facing such a situation some allowance as they are taxpayers working less hours for very less pay.
We do realise our India team was overburdened during the Covid period and made sure to reward this during our appraisals last year that we did during the Covid 19 pandemic. We also added an end to end 360 degree appraisal where an internal audit was taken of employees’ wellbeing and market standards for salaries were matched or exceeded. The variable component is paid and if there are any concerns with respect to the same they are always answered with satisfaction.
Plans and budgets are made regularly, board meetings happen monthly and we are as transparent as can be to our team during the monthly townhalls with the plans and progress on all fronts.
We are not aware of any fake reviews and don’t ever ask anyone specifically to write these for any reason whatsoever.
Again, we’re sorry you’ve had this experience and would be open to talking more about this offline.
-Heena Chaudhari
Strategy, Operations & HR Manager