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      ACT

      Engaged Employer

      ACT reviews

      Decent pay overshadowed by toxic environment and poor management - Debit/Credit Card Fraud Prevention ACT Employee Review

      1.0
      May 29, 2026
      Debit/credit card fraud prevention
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay and some decent employees

      Cons

      Supervisors like to get handsy, half of the coaches don't know what they are doing. Too much drama and gossip. Too much pressure put on the employees for a job that's supposed to be laid back. Too many made up rules that favorite employee don't have to follow. I would not recommend working there. I made 4 different reports with hr and nothing was done about it.

      Explore other reviews about ACT

      5.0
      Sep 8, 2025
      Intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote-friendly, welcoming team, time flexible

      Cons

      no cons, the internship was great!

      3.0
      Jun 30, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co-workers, mission, and benefits are all great. There's a longstanding loyalty with ACT which has kept many people here for their entire careers.

      Cons

      Pay freezes and hiring freezes have made opportunity for advancement or even standard of living wage increases nonexistent for the last year. Change has been constant which has not been managed very well. There's a lot of starting and stopping without a strategic, comprehensive plan of implementation.

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