ACT Reviews | Glassdoor

ACT Reviews

Updated June 14, 2018
214 reviews

Filter

Filter

Full-timePart-time

3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
ACT CEO Marten Roorda
Marten Roorda
50 Ratings

214 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "Gross incompetence in key middle- and upper-management positions" (in 11 reviews)

  • "Top-heavy, slow moving leadership structure" (in 9 reviews)

More Pros and Cons

  1. "Strategist"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ACT full-time

    Pros

    Integrity of the mission. There is truly an effort and a genuine desire to do what is right for the customer for the long-term.

    Cons

    As with many organizations, a tension between moving fast and moving in concert. There is more effort to do both, but the choreography can be difficult.

    Advice to Management

    Keep on the path for become a learning and assessment company. That is where you can make a difference - not only in the market, but in lives.


  2. "New Directions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ACT full-time

    Pros

    Very collegial and collaborative atmosphere.
    Excellent pay and benefits.

    Cons

    Shifting priorities caused multiple organizational changes.

  3. "Call center agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Agent in Harlingen, TX
    Former Employee - Call Center Agent in Harlingen, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at ACT full-time (More than 5 years)

    Pros

    The work is not bad

    Cons

    People and supervisor is bad a lot of favouritism


  4. Helpful (2)

    "Unrest, No Growth, No Direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ACT full-time

    Pros

    ACT has a beautiful campus that anyone would be lucky to work on. ACT offers fantastic benefits to employees including, but not limited to 6 weeks of vacation (this includes sick time), good healthcare, flexible work hours, and Friday hours in the summer.

    Cons

    I have been at ACT for four years and been through 5 re-orgs with each one making the situation at ACT worse than the last. There are more people that want to be informed about decisions than are actually doing the work to get that decision done. Every decision is decision by committee and if you try to skip a step of the process that ACT tries to claim as agile, the whole project can be brought to a standstill. There is no room for growth due to leaders promoting their friends from outside of ACT instead of promoting from within for people who have been working for the positions. Roles are continuously cut from the company, but deadlines will stay the exact same with threats that more people will lose their jobs if we don't make it.

    Advice to Management

    Listen to the people doing the work. Stop making decisions without listening to the people on the ground level.


  5. Helpful (2)

    "Founders Would Be Aghast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Test Developer in Iowa City, IA
    Current Employee - Test Developer in Iowa City, IA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ACT full-time (More than 5 years)

    Pros

    Pretty campus

    Content staff is learned, devoted, extremely hard working

    Most coworkers are polite

    Free parking

    Cons

    Gross incompetence in key middle- and upper-management positions

    Disorganization and inefficiency are commonplace

    Morale is low

    More lay-offs could happen any day

    No loyalty to employees

    Profit seems to be primary concern rather than ethical stances or concern for students, teachers, and schools

    Leadership seems clueless about what is happening within company

    Very little intergrity

    Goal seems to be flash rather than substance

    Sexism is tolerated

    Advice to Management

    Study the market

    Spend time observing public schools

    Make better use of expertise of current employees

    Increase salaries to make them closer to competition

    Give Content more credit

    Listen to the experts in Content

    Fire middle managers who don’t have necessary skills

    Learn more about what is going on in the company

    Treat women fairly

    Treat employees with respect: give them job forecasts and make efforts to retain (or re-train) them

    Act in accordance with ethics and research (rather than greed and ego)

    Stop cutting benefits

    Devote resources to improving current processes/products

    Pay more attention to quality

    Spend time in the Iowa City location

    Ask employees for input


  6. "Reseacher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ACT full-time

    Pros

    Very flexible working schedule, beautiful campus

    Cons

    located in a small town, benefit reduced


  7. Helpful (6)

    "A lot of Uncertainty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ACT full-time

    Pros

    Fantastic work life balance, opportunity to work on projects I enjoyed, great departmental team, great benefits, flexible scheduling and work from home opportunities.

    Cons

    The organization recently went through a round of layoffs and organizational change and with that came a lot of uncertainty, secrecy and low morale. There is still uncertainty over the organization's direction and future goals. As a result, currently, there are not a lot of opportunities for advancement.

  8. Helpful (4)

    "Good and bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    Disapproves of CEO

    I worked at ACT full-time (More than 3 years)

    Pros

    Great people to work with and good benefits.

    Cons

    No clear direction for the future

    Advice to Management

    Listen to people in the field.


  9. "Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cedar Rapids, IA
    Current Employee - Anonymous Employee in Cedar Rapids, IA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at ACT full-time (More than a year)

    Pros

    Work life balance and benefits

    Cons

    I don't have much bad to say about ACT


  10. "Nice people, beautiful campus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at ACT full-time

    Pros

    Beautiful campus, strong mission, incredible and generous benefits, nice people who are committed to doing a through job and delivering on the mission of the organization.

    Cons

    Continuously struggling to keep up with the changing environment, Midwestern headquarters can create blinders to what's going on in other parts of the country/world.


Showing 214 of 233 reviews
Reset Filters