Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ACT

      Engaged Employer

      ACT reviews

      3.4

      52% would recommend to a friend

      (537 total reviews)
      avatar

      Steve Tapp

      49% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      ACT has an employee rating of 3.4 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ACT employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

      Reviews by job title

      537 reviews
      3.0
      Jun 30, 2026

      Great co-workers and mission, but stagnant pay

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co-workers, mission, and benefits are all great. There's a longstanding loyalty with ACT which has kept many people here for their entire careers.

      Cons

      Pay freezes and hiring freezes have made opportunity for advancement or even standard of living wage increases nonexistent for the last year. Change has been constant which has not been managed very well. There's a lot of starting and stopping without a strategic, comprehensive plan of implementation.

      1.0
      Jun 2, 2026

      Good schedule but poor management and low pay

      Custimer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only thing I can say positive is that I got a good schedule, mon-fri weekends off 8-5

      Cons

      Lets start with the building itself before they relocated was horrible. They pretty much hire anyone one the spot. The pay is ridiculous but hey if you need a job fast, (which was my case at the time) then go for it. Management never helped, it was a sink or swim job with a 2 week crash course of the department you were going to work in.

      1.0
      May 29, 2026

      Decent pay overshadowed by toxic environment and poor management

      Debit/credit card fraud prevention
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay and some decent employees

      Cons

      Supervisors like to get handsy, half of the coaches don't know what they are doing. Too much drama and gossip. Too much pressure put on the employees for a job that's supposed to be laid back. Too many made up rules that favorite employee don't have to follow. I would not recommend working there. I made 4 different reports with hr and nothing was done about it.

      Viewing 1 - 3 of 537 Reviews
      Related searches: ACT jobs | ACT salaries | ACT benefits | ACT interviews
      ReviewsACT reviews

      Glassdoor has 637 ACT reviews submitted anonymously by ACT employees. Read employee reviews and ratings on Glassdoor to decide if ACT is right for you.