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ACT Reviews
Updated Sep 15, 2023
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Found 501 of over 562 reviews
58% Recommend to a Friend
65% Approve of CEO
Found 475 of over 562 reviews
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Janet Godwin
93 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "workers throughout company for the most part are great people to work with or for." (in 54 reviews)
Cons
- "time and sometimes lifetime employees are passed over for senior leadership in favor of outside hires that quickly leave for one reason or another." (in 18 reviews)
Ratings by Demographics
This rating reflects the overall rating of ACT and is not affected by filters.
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- 5.0Aug 7, 2023RecruiterCurrent Employee
Pros
I can't speak highly enough about ACT. The management team's unwavering support and genuine care set the tone for an incredible workplace. The camaraderie among co-workers is simply awesome, fostering a collaborative environment. The excellent pay and flexible schedule reflect the company's commitment to employee well-being. The Dayforce Wallet's having access to your paycheck before payday option is a thoughtful touch that demonstrates their understanding of financial needs. Additionally, the opportunity to accrue shares in ACT after 1000 hours of work, as an employee-owned company, is a testament to their dedication to employee success and empowerment. ACT excels on all fronts – from its leadership and workforce to compensation, scheduling, and unique benefits. It's a remarkable organization where employees truly thrive.
Cons
Not enough people give credit to ACT for how amazing the company has become.
- 1.0Sep 15, 2023Customer Service Representative (CSR)Current Employee, more than 1 year
Pros
You get to work from home.
Cons
Company does bot follow through with anything. They are constantly focusing on one issue. They tell you that you are moving departments, but fall to followup and make the change. This isnafter you have already adjusted your schedule to accomadate what management told you would be happening. Getting followup is impossible when this happens. Management passes the buck. No loyalty. Employees are just another body on the phone. The company treats you like a child. It is soul draining.
Husband of 5 years wanted to take a female friend to dinner. I don’t know her. She is local and they met at yoga. It’s great he told me but I expressed concern about dinner and suggested coffee or lunch as appropriate so as not to send wrong signals. She’s newly single and getting divorced. His response was to storm off snd ignore me for two days. He canceled dinner and changed to lunch. He says i act like it’s 1950. Am I just out of touch? I do trust him. Not so sure about her.
42
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Married F here. I'm turning 32 soon. Feel like my biological clock is ticking if I want to have a kid of my own. At the same time, I’m not a big fan of kids... Also don’t like the responsibilities of being a mom. My husband doesn’t think I’d be a responsible parent unless I start changing the way I act drastically. People who have kids... can you give me some advice? Did you ‘get your life together’ before having a kid?
36
If you’re not a big fan of kids and don’t want the responsibility of being a mom then don’t! It isn’t for everyone!! I hope you don’t feel pressured to have a child because you’re 32. And if later in life you change your feelings, there are many ways to make a family ❤️
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I truly do not understand how you all enjoy full time WFH environment. We spent 4-5 years at college studied for exams, became sought after professionals just to spend 8-10 hours in your room every day like a prisoner. Does commuting suck for some ? Sure. But to think that I for the next 40 years I am going to be home all day every day without interaction happy hours office jokes office culture. It’s crazy. Part of being a white collar professional is the act of putting on the white collar.
108
Hold tight. This is temporary. A year from now well be in the office just as before but with a lot more flexibility to wfh when we desire.
46
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ACT Reviews FAQs
ACT has an overall rating of 3.4 out of 5, based on over 562 reviews left anonymously by employees. 58% of employees would recommend working at ACT to a friend and 43% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
58% of ACT employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ACT 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at ACT to be workplace, coworkers, benefits and the cons to be career development, management, senior leadership.
KPMG 1
No… trust your intuition. Why would a married man take someone out for dinner like that? You set the right messaging