Great people, good work culture - Customer Service Advisor AXA UK Employee Review

5.0
Nov 12, 2025
Recommend
CEO approval
Business Outlook

Pros

The managers are thoughtful and helpful, co-workers are very welcoming and helpful. Amazing people. And only 2 days from office.

Cons

Late shifts for a week every month (12:30 to 08:00PM). Salaries could be a little higher.

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AXA UK Response
6mo
Hello, Thanks so much for your feedback - it's great to see you enjoy your role. We know that managers play a really big role in creating a positive working environment, so I'm pleased to see that you've had such a great experience with AXA so far. AXA People Team

Explore other reviews about AXA UK

5.0
Oct 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Hybrid working Flexible but very talented and knowledgeable managers/management Going places Socially aware Great benefits and much much more!

Cons

Like any company growing and going through transition, change sometimes occurs without all the pieces being in place but I would add it’s not very often!

4.0
Mar 10, 2024
Recommend
CEO approval
Business Outlook

Pros

they are available when you communicate your needs to your manager.

Cons

need to commute to NYC.

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AXA UK Response
2y
Hello, Thanks for leaving us your feedback. That’s great to hear. Thank you for recognising the hard work your managers put in to create a positive working environment. We believe that the care our colleagues show for each other is one of the key aspects that sets AXA apart. Thanks again for your feedback. AXA People Team
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