Just a robot and not a human - Claims Handler AXA UK Employee Review

1.0
Mar 3, 2021
Recommend
CEO approval
Business Outlook

Pros

The chance to meet lovely people

Cons

You are watched all of the time. The job makes you feel incompetent due to their unrealistic targets set in place. A very stressful job with no real support or care for their employees (overworked and underpaid). Pay does not reflect for any upskilling, although you are expected to know additional products. The job can get very lonely and a lot of employees end being burnout. Although there are talks about how easy it is to develop within the company, there barely ever any developmental opportunities.

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AXA UK Response
5y
Thank you for taking the time to leave a review. It saddens me to read your comments and I will ensure they are fed back. We take great pride in supporting our employees in everything they do from needing caring support to development support , and from our other reviews you can see we very much get it right most of the time, but in this case it was not felt and we take that on board.

Explore other reviews about AXA UK

5.0
Oct 4, 2022
Recommend
CEO approval
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Pros

Hybrid working Flexible but very talented and knowledgeable managers/management Going places Socially aware Great benefits and much much more!

Cons

Like any company growing and going through transition, change sometimes occurs without all the pieces being in place but I would add it’s not very often!

4.0
Mar 10, 2024
Recommend
CEO approval
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Pros

they are available when you communicate your needs to your manager.

Cons

need to commute to NYC.

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AXA UK Response
2y
Hello, Thanks for leaving us your feedback. That’s great to hear. Thank you for recognising the hard work your managers put in to create a positive working environment. We believe that the care our colleagues show for each other is one of the key aspects that sets AXA apart. Thanks again for your feedback. AXA People Team
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