The store owner makes all the difference. - Sales Floor Associate Ace Hardware Employee Review

1.0
May 31, 2017
Recommend
CEO approval
Business Outlook

Pros

When you have a great management system at the location the possibilities are endless. There's room for advancement, a great deal of knowledge to be learned, and a great opportunity to make lifelong friends.

Cons

Ace Hardware is a franchise operation and therefore has a different ownership for each property. That can be a blessing or a nightmare. One location has an owner that treated employees terribly. God forbid you were a woman working there and knew what you were doing. Because it's a franchise there can be a lot of nepotism and favoritism with family friends; even if they are not qualified to be employed at the store.

Explore other reviews about Ace Hardware

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great entry level position in merchandising

Cons

More admin and convention planning than merchandising

3.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The 401K and bonus benefits are nice, the office/campus is beautiful. Horizontal mobility is great, there are opportunities to move to other departments- but that can be tricky because one will also need to qualify for the new role.

Cons

The environment is equivalent to a high school, micromanagement from people who do not remotely have a management title (likely for job security), no sight of vertical mobility.

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