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Ace Hardware Reviews
Updated Sep 28, 2023
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Found 3,011 of over 3K reviews
67% Recommend to a Friend
78% Approve of CEO
Found 3,009 of over 3K reviews
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Recommend to a Friend
Approve of CEO
John Venhuizen
797 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "Great people to work with and can get some really good items at the sale they have for the employees." (in 224 reviews)
Cons
- "Due to the low pay and lack of opportunities company has extremely high turnover and brain drain." (in 259 reviews)
- "The current manager expects employees to teach themselves how to mix paint and fuel/start Stihl equipment." (in 56 reviews)
Ratings by Demographics
This rating reflects the overall rating of Ace Hardware and is not affected by filters.
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- 5.0Sep 24, 2023Senior Floor LeaderFormer Employee, more than 1 yearMelbourne, FL
Pros
Great job during High School.
Cons
Have to be willing to work hard and talk to strangers.
- 5.0Sep 4, 2023CashierFormer EmployeeMesquite, NV
Pros
Community-Oriented: Ace Hardware stores are often locally owned and operated, making them integral parts of the community. This can make the work feel more meaningful. Varied Tasks: From customer service to inventory management, you'll likely get to do a bit of everything, which can make your days more interesting. Skill Development: You can learn a lot about hardware, home improvement, and general DIY skills, which are practical life skills to have. Employee Discounts: Often, employees get discounts on store merchandise, which can be quite beneficial. Team Environment: Smaller store sizes typically lead to a closer-knit team, making the work environment more enjoyable for some.
Cons
Pay Scale: The pay is often entry-level and may not be as competitive as some other retail or specialized positions. Physically Demanding: Stocking shelves, lifting heavy items, and being on your feet all day can be physically taxing. Customer Service Challenges: As with any retail job, you'll likely have to deal with difficult customers from time to time. Limited Benefits: Part-time workers especially may find the benefits package to be lacking compared to other job opportunities. Repetitive Tasks: While the work is varied, it can become monotonous over time - especially tasks like inventory management, stocking, and cleaning. Weekend and Holiday Hours: Being a retail job, working weekends, holidays, and possibly evenings is often required, which may not be ideal for everyone.
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Ace Hardware Reviews FAQs
Ace Hardware has an overall rating of 3.8 out of 5, based on over 3,153 reviews left anonymously by employees. 67% of employees would recommend working at Ace Hardware to a friend and 58% have a positive outlook for the business. This rating has been stable over the past 12 months.
67% of Ace Hardware employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Ace Hardware 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Ace Hardware to be career development, benefits, coworkers and the cons to be work life balance, management, compensation.
