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Ace Hardware

Engaged Employer

Ace Hardware

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Ace Hardware Reviews

Updated Jul 23, 2021

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Found 1,749 of over 1,813 reviews

3.8
68%
Recommend to a Friend
82%
Approve of CEO
Ace Hardware CEO John Venhuizen
John Venhuizen
387 Ratings
Pros
  • "Meet a lot pf people, learn a lot(in 74 reviews)

  • "Postive work environment for self motivated individuals(in 64 reviews)

  • Cons
  • "Low pay Closes early Rude customer(in 47 reviews)

  • "For cashier and sales positions, they pay minimum wage(in 47 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Ace Hardware and is not affected by filters.

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    1. 5.0
      Current Employee, more than 3 years

      Good place to work. Great staff and managers.

      Jun 3, 2021 - Retail Representative in Tarpon Springs, FL, Optional[FL]
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good people to work for. Always a lot going on everyday build grills help people solve common household problems.

      Cons

      Small company so opportunities do not happen very often. There is chances to advance but the wheels of progress turn slower than larger companies.

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      1 person found this review helpful
    2. 5.0
      Former Employee, more than 5 years

      Great job

      Jul 23, 2021 - Sales Associate in Cloverdale, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Will the owner is about as good of a man one could hope to work for. takes care of employees. works quietly as hard as anyone i know. for any employment type, student part time, retired trades worker part/full time, or a career, very decent wages and a great atmosphere.

      Cons

      occasional customer hard cases thats a reality of customer service

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    3. 5.0
      Former Employee, less than 1 year

      Helpful Staff

      Jul 16, 2021 - Sales Associate/Cashier 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working at Ace Hardware allowed me to learn so many new things about home improvement, irrigation and paint. The shifts were reasonable and the owner was very easy to talk to about needs, scheduling and customer service. I felt my pay was sufficient for what I did.

      Cons

      The store needs to be detailed clean and old inventory needs to be filtered. The store could be more proactive in their sales with a few simple changes. And the fertilizer is stored inside, which is a health concern for many people.

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    4. 5.0
      Former Employee, more than 1 year

      Great college job

      Jul 19, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I loved working at ACE - hard working and initiative rarely went unnoticed. There were good and bad customers, but the staff that I worked with helped make the best of every situation.

      Cons

      Sometimes you get customers with a sour attitude, or people who just walk into the store with bad intentions. This is not an issue with the store itself, but retail in general.

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    5. 4.0
      Current Employee, more than 1 year

      Great place to work

      Jul 20, 2021 - Territory Sales Representative in Tucson, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Everyone at this company is extremely helpful and wants to make sure you succeed. Tons of growth opportunities

      Cons

      The culture can be a bit out dated and less inclusive than it should be. Overall a good place to work though.

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    6. 4.0
      Former Employee, less than 1 year

      Nice mom and pop hardware store

      Jul 21, 2021 - Cashier in Diamond Bar, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible hours, very easy work, nice management.

      Cons

      I just didn't see myself making a career working at a hardware store. Aside for some passive additional income, this job suited me for the time being.

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    7. 4.0
      Former Employee, less than 1 year

      Great team but low pay

      Jul 22, 2021 - Front End Cashier 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      teamwork, flexibility, convenient hours, learning environment,

      Cons

      low pay, short shifts, slow shifts

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    8. 5.0
      Former Employee

      Ace Sales Associate

      Jul 21, 2021 - Sales Associate in Minneapolis, MN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly staff, Can learn a few things about hardware

      Cons

      Can't really think of any major cons

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    9. 4.0
      Former Employee, less than 1 year

      Great people

      Jul 21, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very nice could with schedule ig hours very understandable staff

      Cons

      Disorganized at times weird pay schedule

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    10. 5.0
      Former Employee, more than 3 years

      Handler

      Jul 21, 2021 - Package Handler 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible work hours good working environment

      Cons

      Not a lot of cons

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    Viewing 1 - 10 of 1,749 Reviews

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