WORST COMPANY EVER - Escalation Specialist Achieve Test Prep Employee Review

1.0
Feb 9, 2020
Recommend
CEO approval
Business Outlook

Pros

If you want to lie for a living, be lied to, and truly hate the job you are working, this job is for you!

Cons

Nothing about Achieve is honest, not how they treat customers, not how they treat employees, not how the service is actually provided. The service provided is something that any rational person can search online for and not pay this much money for. The contracts are so so strict and so expensive that as an employee you truly feel bad for anyone you speak to when discussing the money owed. I truly hate the fact that I lied for this company to "students" who owed this money. Students is in quotations because these arent actually students, they are customers who buy info that they could find online to take a test at a real school that Achieve has nothing to do with and cant help with in any way. I truly felt bad as a person for doing this job and I am sorry that I ever did it, this lasted for about 3 years. Yes I know, it took over 2 years for me to get to the truth and reality about this company and leaving it was one of the best things that ever happened to me. Interesting fact, every single year, for at least the last 6 years, they have sent out a letter to every employee saying: unfortunately there will be no raises this year because of this or that, feel sorry for us because we arent making money. Fact, look at their books, millions upon millions in profit every single year and growing. Disgusting. Avoid this company like the plague, or corona virus

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Achieve Test Prep Response
6y
We appreciate you for taking the time to share your feedback regarding your tenure with Achieve. We sincerely apologize if you find your experience working with the company as unsatisfactory. We at Achieve, take pride in our mission of helping our customers reach their academic and career goals through our well planned and structured test preparation programs which help our customers earn their degree through credit-by-examination. Over the years, numerous customers have reached their goals in their chosen field with our help and this is evident in our company's continued growth. Our consistent off the charts pass rate which currently stands at a formidable 94 percent is indicative of Achieve’s excellence in our industry. Our business model puts a high emphasis on transparency and it was built around our customer’s trust and success. It is of utmost importance that we are conducting our day-to-day business in good faith, and we always see to it that all of our stakeholders including our customers and every employee receives fair and equitable treatment. Working with Achieve is a challenging but very rewarding experience and having the luxury of working remotely from the comfort of your home while having numerous opportunities for career growth offers a huge amount of flexibility. Achieve does have an open-door policy, and we always encourage all staff members to bring any problem, complaint or inquiry to the attention of their Supervisor, Manager or HR Representative.

Explore other reviews about Achieve Test Prep

5.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible working hours, good work life balance.

Cons

Benefits should be increased a little more.

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Achieve Test Prep Response
4mo
Thank you for sharing your feedback. We’re pleased to hear that you value the flexible working hours and work–life balance, as these are important aspects of our workplace culture. We also appreciate your input regarding benefits. Feedback like this is helpful and is taken into consideration as we continue to review and evaluate our overall benefits offering. Thank you again for taking the time to leave a review.
1.0
Aug 28, 2025
Recommend
CEO approval
Business Outlook

Pros

On Time Pay Shift Flexibility

Cons

Sudden, vague termination: I was let go abruptly with no warning or opportunity to address concerns, just a vague statement that I “wasn’t delivering what was expected. No career growth or performance management: Despite being in a bridge/supervisory role, I received no raises, no performance reviews, and no additional benefits. Underpaid compared to new hires: My hourly rate was 50% lower than what they were willing to pay a new candidate for the same role. Overwhelmed with responsibilities and no support: New tasks were added continuously, and when I communicated being overwhelmed, and difficulties with how information is shared/received that affected efficiency, absolutely nothing was done to help. Poor Communication Culture: Managers operate like freelance leaders, with no clear pathways, training, or support plans for staff. Feedback, performance reviews, and strategic guidance are often ignored or managers go completely silent. The result? Employees are replaced or sidelined instead of being supported. This isn’t just a vague observation, it’s something I personally experienced twice.

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Achieve Test Prep Response
9mo
Thank you for taking the time to share your experience with us. We are truly sorry to hear about the challenges you faced during your time here. Feedback like yours is important, as it highlights areas where we can improve in supporting our employees. We take concerns around communication, career development, and fair compensation seriously. While we strive to provide a supportive environment with clear expectations, we recognize that there is always room for growth. Your comments have been shared with our leadership team so we can review our processes around feedback, performance management, and professional development. We appreciate the contributions you made during your time with us and wish you the very best in your future endeavors.
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