2mo
We're sorry it's taken us this long to respond to this — we appreciate your patience.
You're right. We've grown a lot over the past 8 years, and with that growth comes real change — some of it exciting, and some of it genuinely hard. The tight-knit, family feel of our early days is something many of us miss, too, and we won't pretend that scaling a business comes without trade-offs.
What you've raised — the pressure to deliver, burnout, unrealistic expectations, and a feeling that the environment isn't what it once was — these are things we take seriously. We know high growth can create high demand, and it's on us, as a leadership team, to make sure that doesn't come at the cost of our people.
We wholeheartedly believe that meaningful change stems from collaboration and open dialogue. It's vital that everyone feels empowered to share their thoughts, so we truly appreciate you speaking up. Whether you're currently part of our team or have embarked on a new journey, we warmly invite you to keep this conversation going. Please reach out to our People team — everything shared will be treated with care and confidentiality.
We're not perfect, but we're committed to listening and doing better.