- Leadership appointments are influenced by personal relationships rather than capability, which undermines confidence in decision making. Most of the leaders are friends of the CEO.
- A number of leaders lack the experience and skill set required to effectively lead teams and manage complex programmes.
- This has contributed to a workplace culture that can be perceived as highly toxic.
- Employee turnover is notably high, suggesting underlying issues with engagement and retention.
- Workload expectations are unsustainable, with extended hours becoming the norm rather than the exception. Overtime is not formally recognised or compensated.
- Management practices tend toward excessive oversight, regardless of individual experience or seniority.
- Employees who raise concerns may feel unsupported, which discourages open communication and feedback.