Toxic Culture, Poor Leadership, and a Subpar Product - Enterprise Account Executive Agiloft Employee Review

1.0
Dec 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Working here has been an eye-opening experience, but for all the wrong reasons. - Remote friendly?

Cons

The culture is steeped in fear and intimidation, with leadership opting for scare tactics and brute force to manage teams. Rather than addressing structural and strategic problems, the company doubles down on demoralizing its employees, leaving a wake of frustration and burnout. The product itself is outdated and lags miles behind competitors like Ironclad. While the market is rapidly evolving, the company remains stagnant, seemingly unable or unwilling to innovate. This puts an impossible burden on sales reps, who are left with no competitive edge and no clear roadmap to success. Leadership is a major issue, starting with the CRO. This individual not only dominates the company with a superiority complex but also fosters an environment where collaboration and employee input are non-existent. The CEO, meanwhile, is more of a figurehead than a leader, providing little direction or inspiration. The company operates more like an accounting exercise than a dynamic, customer-focused organization, which is painfully evident in the lack of investment in marketing or lead generation. The sales team suffers the most under these conditions, with fewer than 20% of reps achieving success. The lack of quality leads, ineffective marketing strategies, and overall mismanagement make it feel like the odds are stacked against anyone trying to excel. Instead of addressing these systemic issues, leadership appears to deflect blame downward, creating a toxic cycle of unrealistic expectations and disappointment. If you’re considering this company, think twice. There’s no real vision here, just a patchwork of outdated strategies and leadership that cares more about maintaining control than empowering employees or customers. The competition is lightyears ahead, both in terms of product and organizational culture, making it hard to see a future where this company catches up. Discriminates against younger employees and a nepotism-driven culture.

Explore other reviews about Agiloft

5.0
Apr 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Remote First Company - Great culture, yearly on-site events, Employee Resource Groups, Internet & Training Stipend - Great Managers and teams - Hiring slowely and conservatively - no major layoffs or hire & fire

Cons

- Product Team is lagging AI trends & outdated code base - Product Team's KPI's should measure customer adoption and training efforts - Customer Success Teams could develop customers better - Some departments in the company are performing well (Sales/Marketing/Professional Services), while others are lagging

1.0
May 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a remote company but even then, they tend to hire in several locations, which means local networking happens in those locations, which means career advancement opportunities are only given to those employees. If you live somewhere outside those key places, best of luck.

Cons

Despite how much Agiloft loves to talk about EX=CX, they don't actually care about their employees at all. This place was a sweatshop, and while I was there many talented employees left because of that. You will have unlimited PTO, but no time to actually use it because of executive leadership's demands, which will work you to the bone. Despite being a software company, Engineering is treated like a cost center, and there is not even a minimum baseline of quality. The product has suffered greatly as a result, and customers are frequently frustrated. The product itself has no real differentiators compared to competitors. Leadership's - and the board's - approach is to just "keep up with the Joneses", they had no real strategy whatsoever. They are simply hoping that ARR will increase modestly enough that they can sell it to the next clueless buyer before competitors eat their lunch. I have no idea where all the positive reviews are coming from, maybe they were from former employees who left before things went downhill.

2
See reviews by: Helpful|Rating|Date|All