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      Alight Solutions

      Engaged Employer

      Alight Solutions reviews

      HR Customer Services Representative - Customer Service Representative Alight Solutions Employee Review

      3.0
      Aug 15, 2017
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to learn job. Professional setting. Good PTO and benefit packages

      Cons

      Getting PTO approved is difficult because you need authorization or else you get occurrence points which can result in consequences. Also, attendance is very strict policy and day to day work is micro level supervised.

      Explore other reviews about Alight Solutions

      5.0
      Apr 27, 2026
      Client manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work at.

      Cons

      The pay is a bit low.

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      Alight Solutions Response
      3w
      Thank you for your feedback and for being part of the team. We’re glad you enjoy working at Alight. We appreciate your input on compensation and continue to review our pay practices to stay competitive. Thanks again for sharing!
      3.0
      Jun 4, 2026
      Purchasing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible work environment, ability to work autonomously or in a team, variety of tasks, time flexibility, training policies

      Cons

      Excessive workload, actual team makeup did not support training policies, support roles were not valued by other businesses, lack of leadership support, unreasonable expectations for support roles

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