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      Alight Solutions

      Engaged Employer

      Alight Solutions reviews

      Ok company, very disorganized - Customer Service Representative Alight Solutions Employee Review

      3.0
      Oct 6, 2017
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent job if you plan of stay at this career but after a while it gets old when management doesn’t help out

      Cons

      Disorganized, not unified or set standard for clients training is the worst. Could be so much better and could be great if management listened more to CSR

      Explore other reviews about Alight Solutions

      5.0
      Apr 27, 2026
      Client manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work at.

      Cons

      The pay is a bit low.

      avatar
      Alight Solutions Response
      4w
      Thank you for your feedback and for being part of the team. We’re glad you enjoy working at Alight. We appreciate your input on compensation and continue to review our pay practices to stay competitive. Thanks again for sharing!
      3.0
      Jun 4, 2026
      Purchasing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible work environment, ability to work autonomously or in a team, variety of tasks, time flexibility, training policies

      Cons

      Excessive workload, actual team makeup did not support training policies, support roles were not valued by other businesses, lack of leadership support, unreasonable expectations for support roles

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