Great Place to Work - Customer Success Specialist Align Technology Employee Review

4.0
Aug 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Company cares about employees, made it very clear they would not be laying anyone off during COVID They have made working from home an smooth transition during the pandemic Increased maternity leave to 6 weeks in 2019 Great coworkers in my department as well as outside Lots of higher level positions outside of my department are open all the time Company does above and beyond for its customers consistently

Cons

Leadership in my department continues to add more responsibilities without additional pay We are doing work for sales reps that get paid more money than us, when they should be doing that work, so the role is slowly turning into a sales role Little opportunity for promotion within this specific department

Explore other reviews about Align Technology

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and work life balance

Cons

No salary adjustment for where you live

3.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are great people, some who are truly wonderful.

Cons

So many org changes, restructuring events, annual layoffs, constantly being asked to do more with less, changes without data to support.

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