Customer service manager - Anonymous employee Aon Employee Review

2.0
Aug 19, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great flexibility in manager role, good vacation availability

Cons

Senior ms agents are not consistent with other years in messages they deliver. Benefits are very expensive and the amount of clients we are responsible for exceed the expectations to deliver quality to each clients satisfaction.

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5.0
May 29, 2026
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Pros

Flexible, Encouraging, Simple, Supportive, and Effective

Cons

Far distance from home town

3.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

They allow you to learn and absorb content Coworkers are friendly Decent job out of college

Cons

• work can either be too boring or too busy • they add you into teams without letting you know • a lot moving parts leaving us uncertain about our position. • performance metrics sometimes feel difficult to maintain, especially during slower periods when there isn’t enough work available

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