Sinking Ship - Credentialing Specialist ApolloMD Employee Review

1.0
Feb 1, 2019
Recommend
CEO approval
Business Outlook

Pros

About a year ago, I would have written a very different review of this company. In fact, I did. I will say that almost all my immediate co-workers are stellar people, with incredible personalities and are always there to help if asked. There is also a very decent flexibility and work/life balance here, and they now offer the opportunity to work from home.

Cons

This company has gone downhill rapidly. This can be attributed to many factors, but the major ones that affect myself and immediate co-workers (from my perspective, obviously) are: 1. They no longer seem to be interested in the actual health (mental and/or physical) of their employees. It is more about the dollars for them. They dropped the free healthcare for the fulltime corporate employee’s years ago, and gave us a plan that was expensive, but covered a decent amount of the costs you might encounter. Recently, they gave us a plan that is exorbitantly expensive (especially if you have dependents, or pre-existing conditions), and quite literally covers almost nothing. Hope you don't need diabetes maintenance medication, and that you're OK with paying out the nose for your preferred birth control! It is now actually cheaper for the majority to decline the plan, have no insurance at all, and pay for your office visits out of pocket. Alternatively, you could go to your partner/spouse’s plan, but that requires jumping through a plethora of hoops, and for the people that are single, isn't an option at all. It is absurd that a healthcare company has nearly nonexistent healthcare benefits. 2. Management now expects, EXPECTS! you to turn in shoddy, half completed work, all in the name of numbers (money) for the upper management. This is a problem for people, who, like myself, have integrity and take pride in the work they do, and try to establish good, working relationships with the people who ultimately make the decisions of who is to be hired or denied. Don't dare try to point this out though! 3. The company is losing contracts left and right, partly due to the aforementioned work they expect and accept, both in the corporate office and in the actual hospital/clinical setting. You have half an application, with nothing to support it? Send it in! Create and duplicate work yourself, the medical staff and the providers! You're a physician with 8 documented cases of malpractice? Heck yeah, you can work for us! Whoo-hoo! Instead of trying to figure out an organized, cohesive and standardized operation across the board they prefer you "take orders" and get it done, no matter how chaotic, and quite frankly crappy, the work you are producing may be. Who cares if it takes a year or two to get someone to work, right? 4. There is an extreme amount of elitism in this company. If you don't fit into a very specific and exclusive clique, you will be talked about (and treated) as though you are less than, unintelligent, and unworthy of voicing any concerns. Your opinion and insights will fall on deaf ears, and you will be shut down before your words can grace your lips. I have news for you all though, the ones who are smiling in your faces with listening ears... are the same ones that are telling your ENTIRE life's business to everyone at the gym and happy hour. Cheers! Additional cons: Depending on your department, there is nearly zero potential for growth (unless you are in the elite, in which case they will simply create a new position for you. How lovely!) and the bonus incentives they offer are often easily snatched away by people who have no idea what is going on, and do not pay attention to (or simply ignore) what you have, in many instances, been telling them for weeks. I would be remiss if I didn't also mention that the pay raises we were eventually granted, took YEARS to be approved, and come with a slew of "if's". You are not given a raise based on your actual work, tenure/merit, and there no annual reviews. This company grew too rapidly, bit off more than they could chew, promised things they had no way of delivering on, and are now desperately writing bogus checks that their butts can't cash.

avatar
ApolloMD Response
7y
ApolloMD respects all opinions from our valued employees. While we are incredibly proud of the progress we have made over the last year, we appreciate feedback as we continue to make improvements. In 2017, we elected a new benefits plan. Our robust benefits plan offers sizable HSA and 401k contributions, company-paid accident coverage, as well as an employee discount policy when an employee is seen by one of our providers. We find our compensation packages to be competitive in the market and are continuing to improve upon the benefits offered to our employees. As an employer, we expect the highest quality work from all of our employees and work hard to promote a positive company culture where work-life balance is a primary component. We recently rolled out updated PTO policies in the Corporate office along with a Volunteer program, and are set to roll out a new Wellness Program in March 2019. We take the health - both physical & mental - of our employees as a top priority and encourage open door policies across the organizations so that challenges can be addressed timely. Recently, we revised and improved our Employee Handbook, which addresses many of your concerns. Our Human Resources Department is also working diligently on implementing an annual Manager Training, Performance Reviews, as well as continuing to review our training practices to ensure we are meeting the needs of all our employees. Thank you for your feedback.

Explore other reviews about ApolloMD

5.0
May 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ApolloMD is a great place to work for those who like to take initiative and make things happen. The opportunities here are real. If you come to the table with ideas and the drive to execute, you will absolutely be recognized and rewarded. The flexibility you have to grow in your own way is something you don't find at a lot of companies.

Cons

The pace can be fast and processes are still evolving, which makes it an exciting place to work. If you need a lot of direction, it can be challenging.

avatar
ApolloMD Response
1w
Thank you for taking the time to share your experience at ApolloMD. We’re excited to hear that you value the opportunities for growth, innovation, and initiative within our organization. Creating an environment where team members are empowered to bring forward ideas and make an impact is incredibly important to us.
5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

I have been working as a Physician Assistant with this organization for the past 8 years, starting here right after graduation, and my experience has been consistently positive. Over the years, I’ve had the opportunity to grow both clinically and professionally in an environment that truly supports its providers. Leadership has remained approachable and responsive, and I’ve always felt that my input is valued. The onboarding process was strong when I first started, and the continued support, education, and collaboration have made a lasting impact on my development as a provider. The teamwork across providers, nursing staff, and administration is one of the organization’s biggest strengths. Even during busy and high-pressure shifts, there is a strong sense of collaboration and mutual respect that makes the work environment both efficient and rewarding. What I appreciate most is the balance between autonomy and support. I am trusted in my clinical decision-making while knowing that help is always available when needed. Over time, I’ve also seen efforts to improve workflow and patient care, which reflects a commitment to continuous improvement. Overall, I am grateful to be part of an organization that values both patient care and provider well-being. I would highly recommend this company to both new graduates and experienced providers looking for a supportive and growth-oriented environment.

Cons

Honestly there’s none that I can report

avatar
ApolloMD Response
3w
Thank you for taking the time to share your experience and for your continued dedication over the past eight years. We’re grateful to hear that you’ve felt supported both clinically and professionally, and that our focus on teamwork, collaboration, and provider well-being has made a positive impact. Your feedback reinforces our commitment to creating an environment where providers can grow, feel valued, and deliver excellent patient care. We truly appreciate your recommendation and all that you do for our patients and teams.
See reviews by: Helpful|Rating|Date|All