Fantastic people and Solid product with exciting future - VP Customer Success AppLearn Employee Review

5.0
Sep 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Incredibly talented team, diverse, committed and family-like warm environment. Good solid product, reliable and valuable for customers. Excellent customer advocacy and retention. Exciting future with upcoming product development.

Cons

Challenging macro economic climate has had a slowing effect on bold exciting plans that were made, but the business is navigating this in the best way ensuring stability and retention come first and making sensible adjustments to budgets.

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AppLearn Response
2y
Thank you for taking the time to review your experiences with us! We take your suggestions and advice onboard and are currently working on some positive changes to how we communicate based employee feedback. We wish you all the best for the future, we are excited to watch your career journey from here! Good luck!

Explore other reviews about AppLearn

1.0
Jan 23, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some genuinely talented colleagues. Some good technologies.

Cons

Post-Acquisition Chaos: Since the merger with [Other Company], our once efficient product has been lost in a complex and wasteful platform. Lack of Clarity and Planning: Strategic direction is muddled and inconsistent, leading to decreased morale. Slow Development Times: The new platform's complexity has drastically slowed down our development process. Poor Kanban Management: What used to be an efficient system is now plagued with bottlenecks and delays. CTO's Lack of Business Focus: There's an excessive emphasis on over-engineering suitable for a company much larger than ours. This disconnect leads to inefficiencies and disillusionment. Nepotism in Leadership: A clear inner circle operates on their own motivations, often disconnected from actual business needs. Ineffective New Processes: New processes introduced by the CTO were tried but never improved upon based on team feedback. Instead, more meaningless steps were added, creating a disconnect between design and application. Ignored Feedback: There's no effective mechanism for feedback. When given, it's often ignored or bogged down by additional processes. Frustration and Negativity: Team members are worn down, leading to an environment of bitterness and a sense of futility.

4.0
Feb 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Great culture with easy access to leadership who are quick to support with decisions (great in sales :) )

Cons

If you're not comfortable with a fast paced organisation and able to adopt to changes, it might not be for you.

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