Ask any Arrow management type and they always harp on the fact that their strength is "their people". Yet, these are the same people they treat with flagrant disregard. "Their people" are overworked and underappreciated. Arrow has forgotten the rules of providing good customer service (which strangely enough was the driving force to some of their acquisitions). As a result, partners have noticed and are starting to leave in bunches. Guess what – that will be one more excuse for Arrow to downsize. Mike Long may eventually turn the company around (though I don’t know the man from the stapler that used to sit on my desk) but until they show signs of removing their heads from the sand I would not recommend anyone start a career there.