I worked here for three and a half years and am very grateful for the experience. Any employee who says that Avantguard doesn't care about their employees hasn't worked closely with the upper management. At most of my past jobs I never even knew the CEO but I have ran into Josh Garner out of state where he has ran across the parking lot to say hi and ask about my family by name. He truly does care. It is a very successful company that is growing quickly. The company had doubled in size while I was there which had effected the culture a little bit but overall it is not your typical company where you show up just for a paycheck. You are truly making a difference working here and can feel good about yourself when you leave your job each day.
Cons
Being an operator can become monotonous over time.
Pay.
Flexible Schedule - 30 Days Out.
Benefits(if you can take advantage of them).
Remote work - if they like you(but subject to change company wide).
Give you motivation to pursue a more fulfilling career.
Cons
Bureaucratic red tape - You will continually be asked to sign form after form to which they will leverage in following meetings).
Inexperienced Middle Management - Myself and other operators were uncomfortable with their immediate boss.
"We Care First" - Irony. You are expected to act as a robot leaving voicemail after voicemail and following a script that will inevitably send callers through a call loop where they will not get help from the dealer who sold them the system.
Employee Turnover - One week you will see familiar faces in person or over the chat system and then next you will find them removed from the database and their name completely erased.
Corporate Culture - Disney adults, creepy management, awkward/forced "parties," value through extrinsic motivation
Fired a pregnant colleague before they would have to provide maternity leave.
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Employee Review
Caring Management
Dec 6, 2018 - Team Coach in Ogden, UTPros
I worked here for three and a half years and am very grateful for the experience. Any employee who says that Avantguard doesn't care about their employees hasn't worked closely with the upper management. At most of my past jobs I never even knew the CEO but I have ran into Josh Garner out of state where he has ran across the parking lot to say hi and ask about my family by name. He truly does care. It is a very successful company that is growing quickly. The company had doubled in size while I was there which had effected the culture a little bit but overall it is not your typical company where you show up just for a paycheck. You are truly making a difference working here and can feel good about yourself when you leave your job each day.
Cons
Being an operator can become monotonous over time.
Other Employee Reviews
Great Company!
Jun 21, 2022 - Forklift Operator in Rexburg, IDPros
- easy to work with - good benefits - easy to trade shifts
Cons
- Certain scheduled times for shifts
We DO NOT Care F.I.R.S.T.!!!!
Jun 15, 2022 - Customer Service OperatorPros
Pay. Flexible Schedule - 30 Days Out. Benefits(if you can take advantage of them). Remote work - if they like you(but subject to change company wide). Give you motivation to pursue a more fulfilling career.
Cons
Bureaucratic red tape - You will continually be asked to sign form after form to which they will leverage in following meetings). Inexperienced Middle Management - Myself and other operators were uncomfortable with their immediate boss. "We Care First" - Irony. You are expected to act as a robot leaving voicemail after voicemail and following a script that will inevitably send callers through a call loop where they will not get help from the dealer who sold them the system. Employee Turnover - One week you will see familiar faces in person or over the chat system and then next you will find them removed from the database and their name completely erased. Corporate Culture - Disney adults, creepy management, awkward/forced "parties," value through extrinsic motivation Fired a pregnant colleague before they would have to provide maternity leave.
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