The Trump Organization of HR Tech - Anonymous employee Bambee Employee Review

This company is the ultimate con. Everyone gets taken advantage of including customers, employees and vendors. NOT A TECH COMPANY Bambee is just an understaffed HR call center. There is minimal tech and what is in place rarely works. The “tech” is mostly just a ticketing system that routes customers to human HR managers working at Bambee. Very little HR guidance is automated despite what you are told before joining. The ‘10,000’ customers we advertise we have on the platform only get support from 15 internal HR managers and that number shrinks with every round of layoffs. This means most of our customers wait days or never hear back from Bambee on critical HR and payroll issues. CULTURE OF FEAR AND BLAME The CEO has an ego as big as Trump and has built a culture of fear and blame. His mood fluctuates wildly between days along with his ability to take feedback or negative news. Some days he dances and sings through the office making uncomfortable comments to staff, others he comes in and immediately starts berating people, while others he does not show up at all and cancels all meetings. This has created a workplace where employees fear sharing misses and leaders that put a positive spin on projects that are not working to protect their own butts. I have seen executives debate with each other over who tells him what and when, and who should take the fall for misses. PRODUCTS DO NOT WORK The roadmap changes so quickly and with such impossible deadlines that most releases are filled with bugs or launched incomplete. We do not dedicate time to fixing major issues and leave customers and front-line employees to deal with the aftermath. This would be a bad strategy at a normal tech company, but at a “HR tech” company that sells payroll, it is extremely irresponsible. As we continue to cut both developer and front-line staff in layoffs, this problem is snowballing out of control. HR DOES NOT SUPPORT OR OWN PROBLEMS Despite being an HR company, our internal HR is mostly ineffective. We are a full in-office company, but internal HR is rarely available or physically in the office. While they are very nice people, they are slow to communicate and full of misinformation. When confronted with errors or issues their default is to blame someone else, usually consisting of a more senior member of their own team or pointing the finger at the CEO and saying they can not do anything.