Layoffs, Outsourcing, Insane hours, Reorgs...these are a few of BNFT's favorite things - Anonymous employee Benefitfocus Employee Review

1.0
Mar 17, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They offer nice perks in the offices, soda and snacks.

Cons

Ray August is the worst thing to happen to Benefitfocus. The company only cares about shareholders now. They continually go through reorgs and lay offs, and hire associates in India. Upper management plays favorites. Merit raises went down year after year. No work life balance. Do not believe any positive reviews or responses from Benefitfocus in the past couple years, employees have been encouraged to post positive reviews once the negative reviews started flowing in as Ray began sucking the life out of the company and only caring about shareholders. They do not care about their employees.

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Benefitfocus Response
9y
We have gone through changes over the last few years, but our intention has always been to best serve our customers and associates. Our teams are now aligned in ways that allow associates to easily collaborate with those they need access to, and to support our customers completely. We are a public company, but we continue to care deeply about our associates and consider them in the decisions we make. Going global was one of those decisions. By developing a global workforce, we are in a position to support our customers around the clock, while giving our associates a better work-life balance so they have more time to spend with their family. As for the reviews, I assure you, we do not want any associate to feel pressured to write a review. We do, however, encourage posting so that we can use this site as a way to collect associate feedback.

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Pros

Good pay bosses and colleagues

Cons

Long hours and fall is very busy

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May 13, 2026
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Pros

Good people to work with. Clients were great to connect with. Lots to learn to never a boring day.

Cons

Company restructuring let go of the employees who knew the platform best.

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