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Benefitfocus

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Benefitfocus Reviews

Updated May 31, 2023

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Found 928 of over 1K reviews
3.3
51% Recommend to a Friend
Benefitfocus President and Chief Executive Officer Matt Levin
86% Approve of CEO

Found 928 of over 1K reviews

3.3
51%
Recommend to a Friend
86%
Approve of CEO
Benefitfocus President and Chief Executive Officer Matt Levin
Matt Levin
57 Ratings

What people are saying about Benefitfocus

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Top Review Highlights by Sentiment

Pros
  • "Great people and they allow you to try out different departments to see what you like best(in 114 reviews)
  • "renewed focus from leaders with deep industry experience; creating a great culture; focusing on product development with a keen focus on service(in 97 reviews)
  • "Good benefits for self and families(in 50 reviews)
  • "Encourages to work from home when absolutely necessary(in 27 reviews)
  • "If you enjoy having great coworkers by your side and can block out the corporate rah(in 25 reviews)
Cons
  • "Poor management and silencing of employees when they have issues(in 50 reviews)
  • "Some managers don't even have a degree or a certificate in IT field and have become managers just through favorism.(in 40 reviews)
  • "No training makes it tough to feel confidence in your abilities(in 38 reviews)
  • "Hard vetting process / low pay(in 32 reviews)
  • "No work/life balance was nonexistant(in 31 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Benefitfocus and is not affected by filters.

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  1. 5.0
    Current Employee, more than 8 years

    Great culture

    Jul 26, 2022 - Manager in Charleston, SC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefitfocus is a great place to work. The work is challenging but the people are amazing. Everyone is always willing to help out and eager to make contributions.

    Cons

    Work from home can be challenging. Its easy to feel isolated, the only way to communicate is through IM or scheduled meetings. I miss seeing people but I do not miss the commute!

    Be the first to find this review helpful
  2. 5.0
    Current Employee, more than 1 year

    great teamwork

    May 31, 2023 - Information Technology in Charleston, SC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great teamwork Great culture Great leaders

    Cons

    lots of change in the past few years

    Continue reading
    Be the first to find this review helpful
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  4. 4.0
    Former Employee, more than 3 years

    Great place to work

    May 30, 2023 - Recruiter in Charleston, SC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice place to work for the most part

    Cons

    Cost of living in area rising

    Be the first to find this review helpful
  5. 3.0
    Former Employee, more than 1 year

    Good product

    May 23, 2023 - Sales Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great product Competitive in the market

    Cons

    Lack of relationships to build business Lack of direction

    Be the first to find this review helpful
  6. 3.0
    Former Employee, more than 3 years

    Review

    May 18, 2023 - Benefits Analyst in Daniel Island, SC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Different events hosted made it fun.

    Cons

    Travelling to Daniel Island. It wasn't easy to move up in other positions.

    Be the first to find this review helpful
  7. 3.0
    Current Employee, more than 3 years

    It’s a job

    Mar 29, 2023 - Client Services Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good team collaboration People are nice Voya acquisition hopefully means good change

    Cons

    No bonus structure Very siloed Low pay Attrition is terrible and they don’t replace people when they leave, you’re just expected to do extra work

    Continue reading
    1 person found this review helpful
  8. 3.0
    Current Employee, more than 8 years

    Benefitfocus review

    Mar 23, 2023 - Software Engineer IV in Charleston, SC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Remote work. Good work culture. Low pressure.

    Cons

    Low growth opportunities. No bonus.

    Be the first to find this review helpful
  9. 3.0
    Current Employee

    Tough ship

    Mar 15, 2023 - EDI Integration Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Exposure to top tier clients

    Cons

    Poor training, company grossly understaffed

    Continue reading
    Be the first to find this review helpful
  10. 5.0
    Former Employee, less than 1 year

    Great Workplace

    Feb 23, 2023 - Benefits Advisor in Arlington, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Trainers, supervisors, and co-workers all team together to make this a great place to work.

    Cons

    Easily let go, not much wiggle room

    1 person found this review helpful
  11. 4.0
    Current Employee

    Good job

    Mar 6, 2023 - Insurance Sales Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It’s a good job to have

    Cons

    A lot to learn working here

    Be the first to find this review helpful
Viewing 1 - 10 of 928 Reviews
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Benefitfocus Reviews FAQs

Benefitfocus has an overall rating of 3.3 out of 5, based on over 1,022 reviews left anonymously by employees. 51% of employees would recommend working at Benefitfocus to a friend and 44% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, Benefitfocus employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Benefitfocus. This rating has improved by 4% over the last 12 months.

51% of Benefitfocus employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Benefitfocus 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Benefitfocus to be benefits, culture, coworkers and the cons to be senior leadership, career development, management.

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Glassdoor has 1,022 Benefitfocus reviews submitted anonymously by Benefitfocus employees. Read employee reviews and ratings on Glassdoor to decide if Benefitfocus is right for you.