Awesome team in great company with lots of opportunity - Customer Success Manager (CSM) BigID Employee Review

5.0
Feb 6, 2025
Recommend
CEO approval
Business Outlook

Pros

The whole global team cross-functionally are always happy to jump on a call and answer any questions. Despite predominately being a 'Work from Home' company, everyone makes you feel welcome no matter their 'seniority', everyone is happy to make time for you and to share ideas.

Cons

There's a lot to learn with the various different apps but there are extensive resources and teams to help you find the answer.

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BigID Response
1y
Thank you for sharing your experience! We're so glad to hear that you feel welcomed and supported by our global team. Collaboration and knowledge-sharing are key to our culture, and it's great to know that everyone is making time to connect. We understand that navigating multiple apps and systems can be a learning curve, but we’re committed to providing the resources and support needed to make it as seamless as possible. If you have any suggestions on how we can further improve, we’d love to hear them! Thanks again for your feedback

Explore other reviews about BigID

5.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Product quality has significantly improved over the years. Scanning every type of data for sensitive elements is hard. Rare the product loses in head to head fair evaluations.

Cons

Market has been negatively impacted by competitors spending way more $ to buy influencers like CISOs & Resellers.

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BigID Response
2mo
Thank you for the 5-star review and for your dedication to the team in New York! We are proud to hear that our product continues to win in head-to-head evaluations—a true testament to the hard work behind our data scanning and discovery capabilities. We appreciate your candid take on the competitive landscape. Maintaining our edge against heavy market spending requires the kind of product excellence you highlighted. Your advice regarding a cohesive strategy is well-noted; we are committed to ensuring every team member has a clear, unified roadmap to follow as we continue to lead the DSPM space. We're glad to have you with us in the field!
4.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly people, good management, good balance

Cons

Less structured internship, sometimes ran out of work to do

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BigID Response
4d
Thank you for sharing your experience — and for the kind words about our team and management. We're glad the environment felt welcoming and balanced. Your feedback on structure is genuinely helpful. Building a more consistent, project-rich internship experience is something we're actively focused on, and input like yours directly shapes how we improve the program. We hope your time at BigID was a strong stepping stone, and we wish you all the best ahead.
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