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      Bread Financial

      Engaged Employer

      Bread Financial reviews

      great benefits poor executive leadership - Customer Care Specialist Bread Financial Employee Review

      2.0
      Mar 3, 2025
      Customer care specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      benefits were amazing and the ability to work remotely without constant micro-management was a plus

      Cons

      the executive and mid-level leadership is awful executive leadership eliminated 500 jobs in the US right at the end of the year and mid-level management was responsible for a significant reduction in support for employees with questions or concerns

      avatar
      Bread Financial Response
      1y
      First and foremost - thank you for all of your contributions over the years, we're so happy you're here! We're sorry to read that you feel poorly about some aspects of your experience with us. We encourage you to engage with your People Partner (formerly HR Business Partner) to further address your experience.

      Explore other reviews about Bread Financial

      5.0
      Jun 4, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company provides a welcoming culture and a good work-life balance. Team members collaborate well, and there are opportunities to learn and develop professionally.

      Cons

      Nothing notable comes to mind. My experience has been largely positive.

      5.0
      Jun 4, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've had a very positive experience working here. The work environment is supportive, colleagues are helpful, and management encourages professional growth. Overall, it's a great place to build a career.

      Cons

      No major concerns or areas that stand out as negative.

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