It’s the people that keep you there! - Contact Centre Manager Brightside Employee Review

5.0
May 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Most management positions filled internally Great people Flexible hybrid working

Cons

You need to be prepared for change. There’s always something new round the corner, which isn’t for the faint hearted

avatar
Brightside Response
2y
Thanks for your review and your long service. We’re really pleased you are having such a positive experience working at Brightside and we wish you the best for your continued career with us.

Explore other reviews about Brightside

5.0
Nov 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Supportive, friendly environment Smart, respectful team members Good work-life balance Great culture

Cons

Very few. Priorities can change quickly, and not always smoothly

avatar
Brightside Response
3y
Thank you for your review. It’s great to hear you’ve had a positive experience working at Brightside, especially in relation to your colleagues and our culture. We appreciate your feedback in relation to priorities, which we will share with the relevant senior management team for review. We wish you well in your continued career at Brightside.
5.0
Jul 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Friendly, capable, and helpful people. Work environment is flexible while teams are very productive Engineering is trusted to make decisions, good autonomy

Cons

Not many. The organization has grown quickly and is finding its footing process-wise. But everyone seems willing to learn from problems and improve the way things are done.

avatar
Brightside Response
3y
Thanks for your review which was really pleasing to read. We’re delighted you find your working environment flexible, your colleagues so great, and that you have autonomy to make decisions. Best of luck in your future career with Brightside.
See reviews by: Helpful|Rating|Date|All