Does Brightside pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightside employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Brightside. This rating has been stable over the past 12 months.

How satisfied are employees working at Brightside?

62% of Brightside employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightside 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Brightside?

Customer Service Representative (9) , Sales Advisor (8) , Team Leader (4) , Analyst (3) , Customer Service (3) , Sales Executive (3) , Customer Service Advisor (2) , Human Resources (2) , Insurance Broker (2) , Quality Coach (2) , Sales Representative (2) , Senior Software Engineer (2)

What are the pros of working at Brightside according to real employee reviews?

"Convenient location with free parking on the doorstep." ((in 10 reviews)); "Good work life balance" ((in 6 reviews)); "Competitive salary, stability in role" ((in 5 reviews)); "Good benefits (health plan, birthday day off)" ((in 5 reviews)); "My manager is great and I enjoy working with the back office teams a lovely bunch of people." ((in 4 reviews))

What are the cons of working at Brightside according to real employee reviews?

"Micro management" ((in 3 reviews)); "earned bonuses, progression is only achievable through "who you know"" ((in 3 reviews))

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Brightside

Part of Markerstudy Group

Brightside reviews

3.5

62% would recommend to a friend

(109 total reviews)

Kevin Spencer

81% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Work/Life balance

3.3

Culture & values

3.2

Senior management

3.2

Compensation and benefits

3.1

Career opportunities

Brightside has an employee rating of 3.5 out of 5 stars, based on 109 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightside employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

109 reviews

2.0

Jan 26, 2026

Was a great place to work and went downhill

Insurance advisor

Recommend

CEO approval

Business Outlook

Pros

Good location, modern building complex

Cons

Senior management that don't care

Brightside Response

3mo

Thanks for your review. It’s great to read your feedback on our office location and facilities. Nurturing a positive workplace culture is extremely important to us, so we appreciate your opinion on leadership. Wishing you the best in the future.

4.0

Dec 8, 2025

Okay

Isurance sales agent

Recommend

CEO approval

Business Outlook

Pros

Easy work. Work life balance, nice team.

Cons

No progression opportunity, poor pay, can be stressful at times.

Brightside Response

3mo

Thanks for taking the time to share your thoughts. We’re really pleased to hear your feedback on your supportive team and our positive work–life balance. We value your feedback which will be shared with the senior leadership team to support ongoing improvements.

3.0

Nov 22, 2025

Lost their main client. Not sure if they have good future prospects

Software team manager

Recommend

CEO approval

Business Outlook

Pros

Friendly co-workers. Flexiblae work from home arrangments.

Cons

Brightside was (note past tense) a business that provided product warranty extensions and accidental damage insurance for products such as mobile telephones and laptop computers to Harvey Norman customers.

Viewing 1 - 3 of 109 Reviews

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