Ran like a dictatorship - Key Account Executive Brookson Employee Review

1.0
Mar 8, 2023
Recommend
CEO approval
Business Outlook

Pros

The staff are some of the best people I’ve ever worked with.

Cons

Will sell you a dream in your interview, it’s all lies. Unachievable targets and KPI targets. Director of sales has 0 people/communication skills and runs the place like his own ego project. Any team morale has been decimated by director of sales’ approach and lunacy. Your interview will be conducted by this person and every word will be a lie. To quote director of sales “Time on the phone is more important than actual sales and bringing in business for the company”. Receive little to no training when you start and left sat with nothing to do or no assistance for weeks on end.

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Brookson Response
3y
Thank you for taking the time to leave a review. Brookson strives to provide a positive and nurturing environment for its employees with directors and senior managers working alongside the wider workforce, welcoming ideas and feedback. Customer satisfaction is at the heart of everything we do, therefore we would always encourage time spent on the phone developing and building relationships with our customers. We are constantly reviewing our training and coaching programs to ensure everybody can learn and develop to best suit their skills. We agree that we have some amazing employees at Brookson, ones that we would always want to retain and help progress in their chosen career but we do understand that sometimes people move on and when they do we wish them well. Please don't hesitate to get in touch if you want to discuss any of the points you have made in more detail.

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3.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Good induction, interview and start with company.

Cons

Parking, busy around leave time. I didn’t stay long, the payroll manager and team were very cliquey. I believe the team has totally changed now.

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