Less Pros and More Cons - Sportswear Associate Burlington Stores Employee Review

2.0
Nov 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Some coworkers are nice, and the job isn't too hard. You can see that some managers try to be nice and professional; they're not always. One of them kind of micromanages; it's a tedious management style. You get all the benefits (401k, health, dental, etc). The associate discount is 15%; that takes off the taxes of your purchase, fyi. When associates barely do markdowns, you discover a lot of affordable items. You get a 30% associate discount sometimes (a sign posted in the breakroom tells you). You get 24 HRS of sick days. Yay, I guess? If you work full-time (8 hour shifts), that's not enough. Three days. It's longer if part-time. PTO is like 11 hours. A day. Regardless, that's not enough in life and in general. After working a year as a full-time associate, your PTO doubles. The interview is relatively easy. As a cashier in this location, you get to practice your Spanish if you speak it or if you're learning it. If you work there long enough, you have "your voice" days; that's where you can suggest improvements to the company in a group. You get 15 min break after 2 hours. After 4 hours, you get 45 minute lunch/meal. If you full-time, you get one last 15 minute break, and that's pretty great considering other workplaces.

Cons

Most associates don't move up. If you do, you have to prove yourself, work there for while (a year, maybe), be fully available, and/or be a brown-noser. Full-time associates have more responsibilities, and managers expect you to work more and quickly; if it's busy season and we are understaffed, that's hard to do. When you're a cashier, the computer and credit/debit card machines malfunction, slow to load, and badly built (i.e. when it's donation time, the credit/debit card machine screen freezes and the customer keeps pressing the button with force); if the company reads this, make it move on to a different screen image, please. It gets irksome overtime. Some customers are inconsiderate or rude especially during busy season; that's a given. Returns without receipts and/or without price tag, impatience, and irate customers are a horrible cocktail. There's no reliable way to check prices. It's either price checks (looking for the item on the floor), if there's a long line, it lengthens the line's wait time. Or, it's either the computer system that doesn't show the price without the Burlington price tag and with the other "brand" price tag information. Those tags information don't match. Badly made price tickets (e.g. wrong department on the ticket) can be an issue. I've seen that associates "appear to work faster" to make the deadline. Management could be better. It would be nice if they balance their criticism in a positive with negative not only negative views. You're "trained" in a day by watching videos during onboarding and shadowing on the floor. Other associates/supervisors are busy, so they may not train you properly. Some try. In other words, training is kind of non-existent, and that worsens work efficiency. The schedule is okay-ish if your full-time, however you are either working very early or midday or very late. It's not consistent. It changes (sometimes not in your favor. It's worse if your part-time). That depends on your availability. They prefer if your fully available. They offer more shifts to you if your fully available and don't call out as often (or without notice). When your part-time, I got 12-18 HRS in the beginning. Few months later, I got 17-21 HRS most weeks. Understandably, given the work and turnover, it seems like they hire anyone, yet it doesn't help that the other workers have to pick up the slack because HR or management picked wrong. There's loss prevention associates, trained to write descriptions and to call the police, but no security guard. A lot of associates claim that they don't feel safe including myself. This store gets blatantly robbed of clothes a lot by customers. They walk out with it. A cashier's register was robbed; no weapons were involved, fortunately. You have to walk a loss prevention route. Sure, okay. Just hire an armed guard, there's proof that the store get robbed often.

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May 26, 2026
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Pros

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Cons

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3.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

The discounts are great! If one of the good managers/team leads is working, I'll be able to get an extra smoke break or maybe even two. Otherwise, it's not happening. They've been very, very flexible with everyone's hours! Much better than anywhere else I've worked! I really appreciate that the majority of the staff haven't been racist, discriminating, judgemental, etc. They've given work opportunities to all types of people (they're not picky on one's race, disability, age, looks, etc). 👍 They really do seem to be an equal-opportunity employer.

Cons

There has been lots and lots of theft because they have absolutely no security other than their products' tags. Almost rarely do we see a janitor or the manager. It's been very hard to get used to coworkers because they're constantly going through staff! It's not just me that's been bothered by it. Plus, SO many staff, including myself, have always whined and complained about our lack of hours, but the full-time staff get overtime?! Yeah, the amount of hours absolutely sucks when it's not a big "shopping" time! Your best luck for getting your wanted hours is only around Christmas and back-to-school. 🙄

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