Q: What are the top reviewed jobs at CCI?

Customer Service Representative (77) , Customer Service Agent (48) , Call Center Agent (44) , Call Centre Agent (14) , Consultant (13) , Customer Service (12) , Call Center Representative (7) , Customer Service Representative (CSR) (7) , Hospitality (6) , Agent (5) , Inbound Customer Service Agent (5) , Sales Agent (5) , Team Leader (5) , Customer Care Agent (4) , Customer Care Representative (4)

Question 1

Does CCI pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, CCI employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at CCI. This rating has improved by 2% over the last 12 months.

Question 2

How satisfied are employees working at CCI?

Accepted Answer

83% of CCI employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated CCI 3.7 out of 5 for work life balance, 4.0 for culture and values and 4.0 for career opportunities.

Question 3

What are the top reviewed jobs at CCI?

Accepted Answer

Customer Service Representative (77), Customer Service Agent (48), Call Center Agent (44), Call Centre Agent (14), Consultant (13), Customer Service (12), Call Center Representative (7), Customer Service Representative (CSR) (7), Hospitality (6), Agent (5), Inbound Customer Service Agent (5), Sales Agent (5), Team Leader (5), Customer Care Agent (4), Customer Care Representative (4)

Question 4

What are the pros of working at CCI according to real employee reviews?

Accepted Answer

"Great people to work with and for." ((in 15 reviews)); "Great working environment" ((in 15 reviews)); "Good work environment" ((in 8 reviews)); "Collaborative culture" ((in 6 reviews)); "Work place environment staff are friendly and welcoming" ((in 5 reviews))

Question 5

What are the cons of working at CCI according to real employee reviews?

Accepted Answer

"Late working hours that strain you" ((in 29 reviews)); "Long hours and really nothing else" ((in 27 reviews)); "A bit toxic and low pay" ((in 20 reviews)); "Basic salary could be higher" ((in 16 reviews)); "Management is bad." ((in 12 reviews))

Question 6

What are employees saying about CCI layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CCI layoffs and their outlook for job security at CCI in 2026.

Question 7

What are the top reviewed CCI locations?

Accepted Answer

Novato, Boulder, Moline, New York, Huntsville, Chicago, Iron Mountain, Jacksonville, Winston-Salem, Denver, Orlando, Lewiston, Lemont, Lena, Alexandria, Albany, Buffalo, Brookhaven, Garden City, Phoenix, Cadillac, Felch, Lewiston, Oklahoma City, Somerset, Turkey, Dallas, Fort Worth, Houston, Jackson

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