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CSAT Solutions

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Pros and Cons - Technical Support Representative CSAT Solutions Employee Review

3.0
Dec 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Great place to start if you're a beginner. They really work with learning curves and will not fire you for simply not knowing. Training is ongoing.

Cons

There is no work life balance. They have a rolling calendar and only 15 days off excused/unexcused per year. It's hard to take a real vacation and it's stressful planning days off for doctors appointments, etc. They have a 401k but will not match anything so that's just a savings account. No FSA, HSA.

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CSAT Solutions Response
4y
Thank you for leaving an honest review – we appreciate your feedback because it helps us improve. -CSAT Leadership Team

Explore other reviews about CSAT Solutions

5.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly co workers, good energy

Cons

busy and stressful environment. too much work and little help

4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay Good location and parking Flexible hours Good co worker Good space

Cons

No benefit Hour can be limited

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