Long hours, stressful, but can be worth it for the money - SERVICE ADVISOR Caliber Collision Employee Review

4.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Commissions based on sales from repairs On the job training Bonuses for customer service scores

Cons

Long hours (10 hour work days plsu longer towards the end of the month) Stressful dealing with customers and insurance Upper management has no clue what goes on in the actual stores Upper management can make it difficult to do the job Monthly sales goals

Explore other reviews about Caliber Collision

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

It’s really great for real

Cons

Not many to name really

2.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good insurance, good coworkers, close

Cons

Horrible work/life balance, don’t consistently make commission, no support from upper management. When you take vacation using your PPO you’ve earned, upper management complains. We never hear anything good, just the bad. Every day we’re threatened with working Saturday when we work 53 hours a week

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