Hard work pays off - Customer Service Representative Caliber Collision Employee Review

4.0
Jan 1, 2016
Recommend
CEO approval
Business Outlook

Pros

There is good money and if passionate can have great growth potentional

Cons

Work is high volume and stressful and if you just don't have the drive you are setting yourself up to fail with little to no growth opportunities

Explore other reviews about Caliber Collision

5.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, events, meeting were always great, and management is awesome.

Cons

Location that I was at

3.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are good. Some effort for consistency. I like staying busy and there is almost always something to do. Some people are nice.

Cons

I really wanted to like this company. It’s very corporate. It’s very involved. There is a lot of micromanagement. People really do act like they’re your friends and they are absolutely not. It’s hard to work somewhere for so much of your time where you truly can’t let your guard down or get too close. Everyone talks between shops, centers, regions, etc. There’s a lot of gossip throughout the company and even if you don’t think it goes somewhere, it does. It doesn’t matter if you are good at your job or a good person because they don’t care about that here. You can be entirely awful to people here and keep your job for years! I suppose that con is actually a pro because it makes it very difficult for someone to actually get fired from this company.

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