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Flexible Schedule - Captioning Agent (CA) CaptionCall Employee Review

5.0
Dec 11, 2022
Recommend
CEO approval
Business Outlook

Pros

We have been working fully remotely now for some time-- this provides great flexibility, and we are able to schedule time off, very easily, as needed.

Cons

Perhaps a need for more TLS/ Team Lead Supervisors..and more openings in that area, as the company continues to grow.

Explore other reviews about CaptionCall

5.0
Feb 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Create your own schedule Easy shift trades Easy to pick up extra shifts

Cons

Weekly testing stressful Hard to advance

3.0
Mar 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Job had great benefits for employees, fairly easy and straightforward

Cons

Very micromanaging - especially with time and schedule adherence. Very stressful with high call volume - only seconds between calls and still expected to do tasks in between.

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