Everything Everywhere All At Once - Account Manager CarGurus Employee Review

3.0
Jul 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Amazing culture, brand new office, standard tech benefits, and product. Sam Zales is inspiring, personable, and a real leader in a sea of cooperate shells.

Cons

Insane workload, cult-mentality, no room for growth, toxic favoritism, management is incapable of receiving constructive feedback on anything. Products/initiatives often roll out incomplete, even after rounds of feedback. Unclear goals for teams, and those goals can change at the drop of a hat. Be cautious of Vp and Director level managers on the Customer Success side of the business. There’s also very little opportunity for growth.

Explore other reviews about CarGurus

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

-Standout, tangible culture that is unique to other workplaces -Bright, talented, and motivated peers -Thoughtful management from top to bottom -Genuine sense that your role makes a difference, with the opportunity to deliver results that are actually impactful -Multi-faceted recognition for high quality work -Leadership knows you beyond just your role -High-energy, motivational "why" around our purpose and our goals -Outstanding benefits, amenities, and office space -Tons of events, outings, and opportunities to connect with coworkers -Flexible, hybrid work environment -Stress feels good - what you do actually matters

Cons

-Many teams run lean, meaning different roles or groups may wear multiple hats -Upward mobility has slowed in recent years -Many groups are still experiencing growing pains of company maturing (unclear grey areas, room for confusion/overlapping work streams) -Cross-functional teams can feel fragmented without intentional efforts to align

2.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice office environment with free food and drinks available. The gym and company perks are a nice bonus. There are also some genuinely good people on the team who make the workplace more enjoyable.

Cons

Management can feel overly political, and some managers appear to give more attention and opportunities to favorites rather than treating employees consistently. While the company talks about supporting mental health, the day-to-day culture does not always reflect that message. There is also growing uncertainty about long-term job stability as AI becomes more integrated into the work.

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