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Chartwell Retirement Residences

Engaged Employer

A Terrible, Greedy company filled with Sweet, Vulnerable People - Personal Support Work Psw Chartwell Retirement Residences Employee Review

1.0
Aug 9, 2023
Recommend
CEO approval
Business Outlook

Pros

The pros were the residents. I absolutely loved them. They kept me going, but oh, I wished I could help them more.

Cons

They barely pay the staff a living wage. When I was there (2016-2021), I started at 16$/hr and ended up working up to 18$, which was the highest you could go at that time. You would be harrassed for calling in sick when you needed to. The residents are not taken care of. The higher-ups don't provide the budget needed to give them the life they deserve/ pay for themselves. The day I left, they removed the residents customary toilet paper. We are supposed to do a 20-min clean a week, which is barely enough time, and we don't even get time to do that half the time. Most staff are running around 24-7 to help residents who need it.

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Chartwell Retirement Residences Response
2y
Thank you for your honest feedback. We’re sorry we did not meet your expectations as an employer. We invite you to connect with us directly so we can continue to improve and offer an exceptional working environment for all employees. Please reach out to Steve Himmelman, Director, Human Resources - National Programs at shimmelman@chartwell.com to chat more. We look forward to hearing from you!

Explore other reviews about Chartwell Retirement Residences

5.0
Apr 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Great place to work for me

Cons

Commute is not the best, but that is my fault

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Chartwell Retirement Residences Response
1y
Thank you for your kind review of working at Chartwell! We are always seeking ways to improve and get better and we are so happy you have had a positive experience with us. Have a wonderful day!
2.0
Jun 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Administrator was pleasant,kind and charming.

Cons

The current HWD will fail and the ship shall sink!

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Chartwell Retirement Residences Response
3y
We are sorry to hear you are disappointed by your experience at Chartwell and appreciate you taking the time to share your opinion with us. All feedback is important to us and will help us continue to improve our employee experience. We welcome a chance to learn more from you directly and invite you to contact Steve Himmelman, Director, Human Resources - National Programs at shimmelman@chartwell.com
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