2.0
May 29, 2017
Anonymous employee
Former employee
Recommend
CEO approval
Business Outlook
Pros
Some nice/smart coworkers, cool branding
Cons
Almost every job is a customer service job with no room for advancement. You can work hard, excel in your role, and get absolutely no recognition. Agents can treat staff pretty poorly - not all, but the ones that do can really make you dread going into the office every day. As others have said, you definitely need a thick skin to stick it out