Pros
Used to have free healthcare, job was guaranteed full time permanent remote, decent pay, decent time off. The IPO flopped, consistent lawsuits, multiple waves of layoffs, so at least Compass won't be around for much longer. Not a whole lot of forward thinking here.
Cons
Chaotic with no guidance, direct managers are useless. Ghoulish upper management, went through several managers over a short period of time (they all either got fired with zero communication to the team, or quit with no notice). Total lack of consistency and care, robotic non-answers abound. Employees are consistently ignored or punished for bringing up relevant issues, and placated with hollow gestures like mental health seminars and hashtags. Full time hours are no longer guaranteed with soulless management leading the charge. There are some absolutely horrible, truly bad people working as regional managers/on the executive team, nasty people. Asinine tasks that keep changing every week for absolutely no reason; constantly tinkering with processes and adding more to everyone's plate is not innovation. Absolutely awful job, one of the worst places I've worked in a very long time.