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      Cowan Systems

      Engaged Employer

      Cowan Systems reviews

      Lease Operator. Loved working for them. Problem was when I quit. - OTR Truck Driver Cowan Systems Employee Review

      1.0
      Aug 26, 2019
      Otr truck driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      John S. Was a great dispatcher. Everyone there worked hard to keep me from leaving.

      Cons

      When I quit they screwed me. I live in West Texas. Took an extra week of running loads so I could turn the truck in at the yard. Last load delivered within 2 miles of the yard. Turned the truck in in good shape. They owed me about $400 for the week. Had over $2000 in security escrow. Had over $3000 in maintenance escrow. And another $200 in accelerated escrow. They kept every bit of it. Have not seen a dime since I left.

      avatar
      Cowan Systems Response
      6y
      Thank you for taking the time to give us your feedback. The number one goal of our lease purchase program is ownership. We promote and stand by our culture of supporting our drivers in their goal to own their tractors, therefore it is not a walk away lease. If there are issues where a driver is unable to complete the program, we communicate and work together to return the tractor, and escrow is applied to any unpaid balances. I’m glad to know that your dispatcher and support team were advocates for you to complete the program. We truly want to see our drivers succeed in their career goals! We wish you the best in your future endeavors.

      Explore other reviews about Cowan Systems

      5.0
      Apr 11, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Collaborative atmosphere with supportive managers

      Cons

      Collections can be tedious after time.

      avatar
      Cowan Systems Response
      1y
      Thank you for the five-star review! We really appreciate you taking the time to share your Cowan experience.
      2.0
      Mar 17, 2026
      Truck driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      Home Time Is Reliable ,Easy Work (No-Touch Freight).

      Cons

      There is no overtime pay, and the benefits package is limited. Drivers are often required to work 60–70 hours per week at straight time. Routes are assigned on a first-come, first-served basis, so there is little predictability—you typically don’t know your route until the start of your shift. The equipment is equipped with radar-based safety systems, including speed control and automatic emergency braking, which can be restrictive and take time to adjust to, contributing to a more stressful driving experience.

      avatar
      Cowan Systems Response
      2mo
      Thank you for sharing your experience. Comments like yours enable us to continue to improve, so we appreciate your honest feedback. Please reach out to HR@cowansystems.com if there is anything we could do to assist.
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